This is my first time using this… This is my first time using this service. I was able to travel into 2 countries without loosing service and with consistency. My real concern was traveling into some areas with low Internet access. Not rural but close enough, I was able to keep the consistent level of internet access at all times! I was impressed. Will use this again on my next trips.

Worst internet company in the country Worst internet company in the country. I’ve had them all since I’ve lived all over the USA. The speeds were so slow it would buffer more than not. They refuse to have anyone come out to find out why they show speeds different from what my computer shows! When I lost money working from home using there services I cancelled with them. Than they charged me 370 dollars for leaving them onto my credit card they keep on file. They kept charging me randomly. I finally had to block them. They are not transparent and refuse to help. Worse experience with any internet company.

Great customer service on the road I have used GlocalMe in Europe, Asia and North America, for the most part without problems. Customer service on the road, though not much needed, has always been fast and efficient. Thanks Lucas for your speedy help while I was in Tokyo recently to correct a problem when my device, though still working, presented with a lock screen.

Customer agent ELAINE is very helpful. Excellent service. Customer agent ELAINE is very knowledgeable and helpful. She didn't stop until my issues were solved. Glocalme service is excellent, plus the portable wifi has a strong signal when i was in Australia. We used 5 devices and never had a problem with the connections, even my husband was impressed how fast the wifi is...and their plans are cheaper than Solis.

Excellent Customer Service: Fast and Focused… I had a little trouble having my iPhone talk with the new G4 Pro from GlocalMe. My iPhone recognized the network but couldn't connect. G4 Pro had a way to connect with Tech Support, and Elain helped solve my problem within 5 minutes, even while a GlocalMe device upgrade was happening. I'm not a techie at all, but I was able to follow setup and get this device working well, with Elain's quick support, in little time. I'm road testing this in Singapore and Japan, but so far it seems to work great - faster service than my cellular service!