Good customer service Convenient, pretty easy to use service. What is actually outstanding is the customer service. I’ve had to reach out twice with small issues and both times were solved quickly and easily. Once over email, and another time using the chat feature. Diana on chat was quick and pointed me in the right direction to get my question answered. Thanks Diana!

The moblie wifi hot spot wont work and… The moblie wifi hot spot wont work and burned through the data plan every day we kept getting billing notices and we couldnt get and use out of the unit We used a Hippo last time and it worked GREAT all through Europe please dont buy this unit

Excellent Customer Service: Fast and Focused… I had a little trouble having my iPhone talk with the new G4 Pro from GlocalMe. My iPhone recognized the network but couldn't connect. G4 Pro had a way to connect with Tech Support, and Elain helped solve my problem within 5 minutes, even while a GlocalMe device upgrade was happening. I'm not a techie at all, but I was able to follow setup and get this device working well, with Elain's quick support, in little time. I'm road testing this in Singapore and Japan, but so far it seems to work great - faster service than my cellular service!

Help from GlocalMe- thanks, Lucas! I had a technical problem with GlocalMe when arriving to France, but Lucas helped me by answering emails promptly, and that problem had been fixed! I am very grateful for that persistance and ready to help attitude! Many thanks! Elena

During my travels in Europe During my travels in Europe, I really a trustworthy internet connection for my job. To my surprise, even in the far-off countryside of Ireland, I managed to find reliable Wi-Fi. Plus, whenever I had any issues and had to reach out to their customer support, they were always super fast and helpful.