Denise Penners
USExcellent Customer Service: Fast and Focused… I had a little trouble having my iPhone talk with the new G4 Pro from GlocalMe. My iPhone recognized the network but couldn't connect. G4 Pro had a way to connect with Tech Support, and Elain helped solve my problem within 5 minutes, even while a GlocalMe device upgrade was happening. I'm not a techie at all, but I was able to follow setup and get this device working well, with Elain's quick support, in little time. I'm road testing this in Singapore and Japan, but so far it seems to work great - faster service than my cellular service!
Emm Gee
USGood customer service Convenient, pretty easy to use service. What is actually outstanding is the customer service. I’ve had to reach out twice with small issues and both times were solved quickly and easily. Once over email, and another time using the chat feature. Diana on chat was quick and pointed me in the right direction to get my question answered. Thanks Diana!
Ana Mcculloch
BRGreat service Great service, always chat available.. Diana and Farro are the best! The other agents sometimes not willing to help or give us wrong information.. Technical support need to understand that sometimes error occurs and we let us down.. I use also Skyroam so I have both experiences ..
Carmela A.
USCustomer agent ELAINE is very helpful. Excellent service. Customer agent ELAINE is very knowledgeable and helpful. She didn't stop until my issues were solved. Glocalme service is excellent, plus the portable wifi has a strong signal when i was in Australia. We used 5 devices and never had a problem with the connections, even my husband was impressed how fast the wifi is...and their plans are cheaper than Solis.
Jesus Bernal
USThis is my first time using this… This is my first time using this service. I was able to travel into 2 countries without loosing service and with consistency. My real concern was traveling into some areas with low Internet access. Not rural but close enough, I was able to keep the consistent level of internet access at all times! I was impressed. Will use this again on my next trips.