They told me that there would be a delay, and it worked out great. They told me that there would be a delay when I placed my order. Abi in the sales dept was terrific and kept me updated on the status. It did take longer than I expected, but again Abi's regular communication made up for it. She also explained they needed some last-minute testing on the unit to make sure it was 1000% ready for customers. I am very happy with the Moonstone computer and the purchase process.

Online store easy to navigate and has… Online store easy to navigate and has all relevant information making the purchase easy and fast . Rachel reached out to me right after order was placed ready to assist with any questions we may have . Order was shipped SAME day which i find it impressive considering other stores can't give you exact date and some tell you wait could be 14 business days . Recommend SimplyNuc 100% and will be back to shop more soon !

Lead time excessive Lead time excessive. Was advised that lead time was 1-2 weeks but production is usually inside of the lead time…yeah, not so much. The only way that I knew anything after paying in full and the initial and only email was an email from FedEx notifying of a shipment coming. I have the computer so all is good but don’t expect communication.

Love These NUCs Love these NUC kits (2nd one I've purchased in 4 years). I use it for productivity (software engineer). Small footprint, and with kit, can add on quality mem and disk easily. I don't game, so no opinion there. Intel's driver support and the build quality are top-notch and super-easy.

Great product and service Replaced an 8 year old mini-tower with an Intel NUC 13 Pro (which is an impressive little machine). Since this was a replacement for an older computer which died abruptly, I am greatly appreciative of SimplyNUC's quick order fulfillment. I had placed my order via chat/email late Friday, it shipped Monday, and was in my hands before noon on Tuesday. Nancy was super helpful answering my questions and assisting with my order. Will definitely buy from SimplyNUC again!