Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Pam Speckman
US

First experience and set up! Everyone I spoke to was so helpful. Jermal was my first person to help me and he helped me get a plan that fit my budget. I am brand new starting a brand new business, so I don't have a lot of money right now. However, with this system, I will really impress my new clients! I know from this, my experience with any issues will be taken care of quickly!

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Daniel Hagen
US

Maksym Maksym, the Project Manager was very patient with us as the customer had difficulty completing the LOA which extended the install cycle a few weeks. He was diligent to follow up without going overboard. He always had a great attitude. I'm hopeful if I get the other two restaurant locations with the same owner that Maksym could be our PM again.

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Darius S
US

Not working for international customers I have wasted a lot of time as an international customer from Germany. I was told I can use international call forwarding on my cell phone but it didn't work, because the mobile app is not working with German IP Adresses. I missed a lot of calls straight from the beginning. Now I have to go through all the hassle one more time , porting my number and switching provider! Thank you for nothing and for burning my money and my valuable time as a business owner!!!

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Allen Splopuko
US

Very Satisfied. Marina assisted me with my setup and porting over of my business number. Marina was patient, thorough, and kind. This type of service is very hard to find and what I was looking for. Very satisfied.

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Lindsay Freyhof
US

George Gallagher was wonderful and… George Gallagher was wonderful and helped us out so much! As a smaller company who is new to this world, he had an immense amount of patience and grace whilst dealing with our questions, comments, and concerns. Wonderful job George!

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