Nextiva

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4.55
Based on 20 Reviews

5

85.00%

4

5.00%

3

0.00%

2

0.00%

1

10.00%
About Nextiva

Nextiva connects businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years. Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs Asset Management in its inaugural funding round, valuing the company at $2.7B in late 2021. Discover more at www.nextiva.com.

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Matthew McFadden
GB

Total scam! Do not buy! Sell Products you don’t need or want in a buried contract and promise you all the customer service in the world and when it’s needed, you get nothing and you can’t get out of your contract without paying for the whole thing. Total scam.

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Lindsay Freyhof
GB

George Gallagher was wonderful and… George Gallagher was wonderful and helped us out so much! As a smaller company who is new to this world, he had an immense amount of patience and grace whilst dealing with our questions, comments, and concerns. Wonderful job George!

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Chris Matthews
GB

Nextiva wasn't a great fit for our… Nextiva wasn't a great fit for our company, but Justin their customer success agent couldn't have been more pleasant, communicative, personable, and informative. If you happen to get him as your rep, you're

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Sirgrady KC Law Jr rd
GB

Perfection, at its fines Everyone, was amazing from beginning to end. He understood the matter and his job. He made you feel welcome. And at the end, was the topper. She had it all: tone, feeling, carrying, understanding, patients, time and knowledge the complete package

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Jon Morrill
GB

Recognizing Urgency Nick@CR understood our need to access the administrative side of our Nextiva phone system when our IT guy left suddenly. Observing the steps necessary to preserve our security he was able to also escalate or request and have us returned to our operations quickly.

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