Nextiva wasn't a great fit for our… Nextiva wasn't a great fit for our company, but Justin their customer success agent couldn't have been more pleasant, communicative, personable, and informative. If you happen to get him as your rep, you're

Jumping Hurdles to Help with Our Account I have had challenges in the past to access and manage our Nextiva account but Nick @ CR was able to work with me and bypass those previous obstacles. He also took the time to carefully review our account and answer my questions so that I could fully understand. He did not pressure me and was extremely helpful! Thank you Nick!

Perfection, at its fines Everyone, was amazing from beginning to end. He understood the matter and his job. He made you feel welcome. And at the end, was the topper. She had it all: tone, feeling, carrying, understanding, patients, time and knowledge the complete package

Experience onboarding with Carra… Experience onboarding with Carra Scarbrough This onboarding team, but specifically Carra, was very easy and helpful. We have a small company of less than 15 people and this transition from phones to digital was key to the services we provide. The Nextiva team stayed in contact throughout the couple-week process and were helpful in accommodating our specific server and office needs.

Experience working with Lisa Deason. Experience working with Lisa Deason. Our firm was going to go live with a new phone system for our customer service department. The process started smooth, but gave way to a BUNCH of confusing issues and our agents jumbled the communication as to what was needed. EVEN SO, Lisa Deason remained patient with us and worked diligently to help us overcome each hurdle as it came about. She got us quick troubleshooting fixes and within a few days we were back on track and running at 100%. She really is a gem and I'm thankful she was there to help us.