Fantastic service. Fantastic service. Been using it for years. Seamless, secure, and saved my bacon on a few occasions. One of my favourite and key go-to services.

DLove Authenticator The assistance that Sharon gave through out chat was patient with me [not greatly computer savvy] and helpful. Initially the email from Dashlane about the change needed concerning an Authenticator [2FA] program was not helpful. I spent probably an hour or more on my Dashlane account trying to figure out how to make the change. It wasn't until I went to the chat with a Dashlane assistant in person [not Dashy] that I was finally able to get a resolution. Sharon went an extra mile to assist me!

A successful chat While I hate not being able to have telephone support, this experience with Ric was just as good. Convincing the computer to turn me over to live chat was a different story, but in the end the issue was resolved.

This company is amazing This company is amazing. Not only do I think their app is phenomenal but when I had an issue trying to change my master password and there being a glitch in the system preventing me from changing it. The people who helped me were efficient and quick in getting down to the underlying issue and having an answer and fix for me within the following days.

Money milkers After years of using it, I have to spend hours now to struggle moving all 2FA and with moving all the passwords to a new password manager because Dashlane noticed that in a month my price will go over 3 times higher and with the option to pay annually only. They said it's because they added things but since I got it there was nothing new beside about 2 things and none of them enhanced my experience in any way or even worked properly like paswordless. Their support didn't give any reasonable reason as well for such a big price change and answered the same as the automated chat. Old price for family plan: a bit over 2€/month New price: 89€/year