This company is amazing This company is amazing. Not only do I think their app is phenomenal but when I had an issue trying to change my master password and there being a glitch in the system preventing me from changing it. The people who helped me were efficient and quick in getting down to the underlying issue and having an answer and fix for me within the following days.

Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Peter gave me great advice with… Peter gave me great advice with detailed steps to improve my situation.

DLove Authenticator The assistance that Sharon gave through out chat was patient with me [not greatly computer savvy] and helpful. Initially the email from Dashlane about the change needed concerning an Authenticator [2FA] program was not helpful. I spent probably an hour or more on my Dashlane account trying to figure out how to make the change. It wasn't until I went to the chat with a Dashlane assistant in person [not Dashy] that I was finally able to get a resolution. Sharon went an extra mile to assist me!

Nathalia was excellent Nathalia was excellent! I did have a hard time getting to Nathalia, but wanted to also give a "shout out" to Daniel Miller who turned in a helpdesk ticket for me which is how I got to Nathalia. Thanks to both of them for handling this error so quickly!!