Thank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.

Speedy and trustworthy assistance! Have been using Dashlane for 5+ years now and have really appreciated the speed of assistance they've provided to me and our company. They've proven that they are truly motivated to help us in every support interaction we've encountered.

Nathalia was excellent Nathalia was excellent! I did have a hard time getting to Nathalia, but wanted to also give a "shout out" to Daniel Miller who turned in a helpdesk ticket for me which is how I got to Nathalia. Thanks to both of them for handling this error so quickly!!

Fantastic service. Fantastic service. Been using it for years. Seamless, secure, and saved my bacon on a few occasions. One of my favourite and key go-to services.

Satisfied Overall I am very satisfied with customer support and reaching out to me by email to fix the problem. The overall process was kind of time consuming from start to finish since all communication was done through email (approximately one week) but the problem of 2FA and getting logged on with my new phone was resolved. Thank you