A successful chat While I hate not being able to have telephone support, this experience with Ric was just as good. Convincing the computer to turn me over to live chat was a different story, but in the end the issue was resolved.

Money milkers After years of using it, I have to spend hours now to struggle moving all 2FA and with moving all the passwords to a new password manager because Dashlane noticed that in a month my price will go over 3 times higher and with the option to pay annually only. They said it's because they added things but since I got it there was nothing new beside about 2 things and none of them enhanced my experience in any way or even worked properly like paswordless. Their support didn't give any reasonable reason as well for such a big price change and answered the same as the automated chat. Old price for family plan: a bit over 2€/month New price: 89€/year

Nathalia was excellent Nathalia was excellent! I did have a hard time getting to Nathalia, but wanted to also give a "shout out" to Daniel Miller who turned in a helpdesk ticket for me which is how I got to Nathalia. Thanks to both of them for handling this error so quickly!!

everything fine Quick response; Clear and targeted instructions for solving my problem - all very good

Good job Serj Good job Serj! Your tips helped me recover valuable data!