pb
GBPeter took the time to read through my… Peter took the time to read through my long email and clearly explained the best solution for my issues. Maybe fairly mundane issues for someone familiar with the platform, but they were still my problems; he took the time to direct me correctly and clearly. Much appreciated.
MagicMan
GBGreat Experience with Dashlane, One Small Drawback I've had a great experience with Dashlane, which has excellent service and features like a straightforward interface. I'd give it five stars, but I'm leaving one out because they have switched to an annual-only subscription, which I find too pricey. If the cost isn't an issue for you, I recommend Dashlane.
Jim S
GBThank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.
Brett D
GBGreat app, expensive but worth it, watch out for sudden billing changes Dashlane is the best password and secure messages app I've ever found. It's not cheap, but it can be used just about everywhere. My rating is because Dashlane recently changed to annual billing only as opposed to once per month. All of a sudden, I was charged an annual plan ($80+). Support's answer was that I should have known because Dashlane sent emails and in-app messages. This never happened. When the answer to a support question is "we told you so" and my only other option is to stop using the app entirely, this is clearly not an ideal resolution. I understand support has nothing to do with the abrupt decision to change my options. My comments and rating are an overall assessment of this transition and the impossibility of any resolution other than "we told you so" when they didn't.
dd-klemail.de
DEeverything fine Quick response; Clear and targeted instructions for solving my problem - all very good