Peter took the time to read through my… Peter took the time to read through my long email and clearly explained the best solution for my issues. Maybe fairly mundane issues for someone familiar with the platform, but they were still my problems; he took the time to direct me correctly and clearly. Much appreciated.

Love the Dashlane App Love the Dashlane app. All my passwords held securely in one place and accessible from multiple devices. New, very strong passwords are generated by the app for other logins added. It’s also offers a lot more with VPN, Dark Web monitoring, and password health checking included in the premium version. If you’re still writing passwords down or using the same, insecure password across multiple logins, then you need Dashlane in your life. Try it for free first and see for yourself.

Great app, expensive but worth it, watch out for sudden billing changes Dashlane is the best password and secure messages app I've ever found. It's not cheap, but it can be used just about everywhere. My rating is because Dashlane recently changed to annual billing only as opposed to once per month. All of a sudden, I was charged an annual plan ($80+). Support's answer was that I should have known because Dashlane sent emails and in-app messages. This never happened. When the answer to a support question is "we told you so" and my only other option is to stop using the app entirely, this is clearly not an ideal resolution. I understand support has nothing to do with the abrupt decision to change my options. My comments and rating are an overall assessment of this transition and the impossibility of any resolution other than "we told you so" when they didn't.

DLove Authenticator The assistance that Sharon gave through out chat was patient with me [not greatly computer savvy] and helpful. Initially the email from Dashlane about the change needed concerning an Authenticator [2FA] program was not helpful. I spent probably an hour or more on my Dashlane account trying to figure out how to make the change. It wasn't until I went to the chat with a Dashlane assistant in person [not Dashy] that I was finally able to get a resolution. Sharon went an extra mile to assist me!

Good job Serj Good job Serj! Your tips helped me recover valuable data!