The customer service agent was…excellent and very helpful and kind The customer service agent was extremely helpful and understanding. She was very compassionate with what we did wrong. She explained very clearly how to move forward even as we waited for an answer to our billing error.

This company is amazing This company is amazing. Not only do I think their app is phenomenal but when I had an issue trying to change my master password and there being a glitch in the system preventing me from changing it. The people who helped me were efficient and quick in getting down to the underlying issue and having an answer and fix for me within the following days.

Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Good job Serj Good job Serj! Your tips helped me recover valuable data!

Nathalia was excellent Nathalia was excellent! I did have a hard time getting to Nathalia, but wanted to also give a "shout out" to Daniel Miller who turned in a helpdesk ticket for me which is how I got to Nathalia. Thanks to both of them for handling this error so quickly!!