Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Good job Serj Good job Serj! Your tips helped me recover valuable data!

DLove Authenticator The assistance that Sharon gave through out chat was patient with me [not greatly computer savvy] and helpful. Initially the email from Dashlane about the change needed concerning an Authenticator [2FA] program was not helpful. I spent probably an hour or more on my Dashlane account trying to figure out how to make the change. It wasn't until I went to the chat with a Dashlane assistant in person [not Dashy] that I was finally able to get a resolution. Sharon went an extra mile to assist me!

Dashlane products and support. I have had Dashlane for a number of years now, not being a Bill Gates of the world and not being brought up with computers I find this product very easy to work with, I have gone from using the same password for everything to having numerous passwords and I don't have to try and remember them all. great product.

Quick Answers I was able to get connected to an agent and had my question answered very quickly.