everything fine Quick response; Clear and targeted instructions for solving my problem - all very good

Peter took the time to read through my… Peter took the time to read through my long email and clearly explained the best solution for my issues. Maybe fairly mundane issues for someone familiar with the platform, but they were still my problems; he took the time to direct me correctly and clearly. Much appreciated.

Dashlane products and support. I have had Dashlane for a number of years now, not being a Bill Gates of the world and not being brought up with computers I find this product very easy to work with, I have gone from using the same password for everything to having numerous passwords and I don't have to try and remember them all. great product.

Satisfied Overall I am very satisfied with customer support and reaching out to me by email to fix the problem. The overall process was kind of time consuming from start to finish since all communication was done through email (approximately one week) but the problem of 2FA and getting logged on with my new phone was resolved. Thank you

Thank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.