Thank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.

This company is amazing This company is amazing. Not only do I think their app is phenomenal but when I had an issue trying to change my master password and there being a glitch in the system preventing me from changing it. The people who helped me were efficient and quick in getting down to the underlying issue and having an answer and fix for me within the following days.

Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Quick Answers I was able to get connected to an agent and had my question answered very quickly.

Love the Dashlane App Love the Dashlane app. All my passwords held securely in one place and accessible from multiple devices. New, very strong passwords are generated by the app for other logins added. It’s also offers a lot more with VPN, Dark Web monitoring, and password health checking included in the premium version. If you’re still writing passwords down or using the same, insecure password across multiple logins, then you need Dashlane in your life. Try it for free first and see for yourself.