Satisfied Overall I am very satisfied with customer support and reaching out to me by email to fix the problem. The overall process was kind of time consuming from start to finish since all communication was done through email (approximately one week) but the problem of 2FA and getting logged on with my new phone was resolved. Thank you

Thank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.

Peter gave me great advice with… Peter gave me great advice with detailed steps to improve my situation.

This company is amazing This company is amazing. Not only do I think their app is phenomenal but when I had an issue trying to change my master password and there being a glitch in the system preventing me from changing it. The people who helped me were efficient and quick in getting down to the underlying issue and having an answer and fix for me within the following days.

Nathalia was excellent Nathalia was excellent! I did have a hard time getting to Nathalia, but wanted to also give a "shout out" to Daniel Miller who turned in a helpdesk ticket for me which is how I got to Nathalia. Thanks to both of them for handling this error so quickly!!