The customer service agent was…excellent and very helpful and kind The customer service agent was extremely helpful and understanding. She was very compassionate with what we did wrong. She explained very clearly how to move forward even as we waited for an answer to our billing error.

A successful chat While I hate not being able to have telephone support, this experience with Ric was just as good. Convincing the computer to turn me over to live chat was a different story, but in the end the issue was resolved.

Speedy and trustworthy assistance! Have been using Dashlane for 5+ years now and have really appreciated the speed of assistance they've provided to me and our company. They've proven that they are truly motivated to help us in every support interaction we've encountered.

Peter took the time to read through my… Peter took the time to read through my long email and clearly explained the best solution for my issues. Maybe fairly mundane issues for someone familiar with the platform, but they were still my problems; he took the time to direct me correctly and clearly. Much appreciated.

Thank you! 1) Dashlane is an premium service. Unfortunately, I didn’t take the time to use the software for the last couple of years and instead started to rely on similar services provided by Google and Apple. 2) Rick in customer service was excellent in answering my questions and patiently helping me process the refund.