Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Peter took the time to read through my… Peter took the time to read through my long email and clearly explained the best solution for my issues. Maybe fairly mundane issues for someone familiar with the platform, but they were still my problems; he took the time to direct me correctly and clearly. Much appreciated.

A successful chat While I hate not being able to have telephone support, this experience with Ric was just as good. Convincing the computer to turn me over to live chat was a different story, but in the end the issue was resolved.

Good job Serj Good job Serj! Your tips helped me recover valuable data!

The customer service agent was…excellent and very helpful and kind The customer service agent was extremely helpful and understanding. She was very compassionate with what we did wrong. She explained very clearly how to move forward even as we waited for an answer to our billing error.