Customer Service was understanding and quick I wanted Dashlane over other companies, but the site was not working well when I tried to sign up. I did not think my credit card when through as the site just kept spinning. Later in the day, I saw that i was charged, but I had already committed with another company. THe Customer Service person but very understanding and made sure to confirm with me that I needed a refund and was able to process my request. Kuddos to your Customer Service dept.

Peter gave me great advice with… Peter gave me great advice with detailed steps to improve my situation.

Great Experience with Dashlane, One Small Drawback I've had a great experience with Dashlane, which has excellent service and features like a straightforward interface. I'd give it five stars, but I'm leaving one out because they have switched to an annual-only subscription, which I find too pricey. If the cost isn't an issue for you, I recommend Dashlane.

Dashlane products and support. I have had Dashlane for a number of years now, not being a Bill Gates of the world and not being brought up with computers I find this product very easy to work with, I have gone from using the same password for everything to having numerous passwords and I don't have to try and remember them all. great product.

Great app, expensive but worth it, watch out for sudden billing changes Dashlane is the best password and secure messages app I've ever found. It's not cheap, but it can be used just about everywhere. My rating is because Dashlane recently changed to annual billing only as opposed to once per month. All of a sudden, I was charged an annual plan ($80+). Support's answer was that I should have known because Dashlane sent emails and in-app messages. This never happened. When the answer to a support question is "we told you so" and my only other option is to stop using the app entirely, this is clearly not an ideal resolution. I understand support has nothing to do with the abrupt decision to change my options. My comments and rating are an overall assessment of this transition and the impossibility of any resolution other than "we told you so" when they didn't.