Quick Answers I was able to get connected to an agent and had my question answered very quickly.

DLove Authenticator The assistance that Sharon gave through out chat was patient with me [not greatly computer savvy] and helpful. Initially the email from Dashlane about the change needed concerning an Authenticator [2FA] program was not helpful. I spent probably an hour or more on my Dashlane account trying to figure out how to make the change. It wasn't until I went to the chat with a Dashlane assistant in person [not Dashy] that I was finally able to get a resolution. Sharon went an extra mile to assist me!

A successful chat While I hate not being able to have telephone support, this experience with Ric was just as good. Convincing the computer to turn me over to live chat was a different story, but in the end the issue was resolved.

Fantastic service. Fantastic service. Been using it for years. Seamless, secure, and saved my bacon on a few occasions. One of my favourite and key go-to services.

Peter gave me great advice with… Peter gave me great advice with detailed steps to improve my situation.