Twigby is awesome at customer… Twigby is awesome at customer service.Had them years ago and now I'm back after having the worst customer service on the planet from Visible. I was just able to ask the Twigby rep and odd question and she was able to answer it in less than 2 minutes , beginning to end in chat. Amazing! Customer service means a lot to me. I need to know I can talk to a real person when I need to. No more 45 minute infuriating chats with a bot for me..Thank you Twigby!

No comment!! No comment!! On March 16,24. I use my phone to reach very important site one hour a day mon.thru Fri. I was told by these people that I was buying 5 Gig of data per month for $15, on 16th of month my speed was reduced to a level that I couldn't do any searches let alone pulling up a site. My charges are varying without notice. Pulled up their app try to buy additional data at 9 am on 16th of March, no option is available. Should you check other reviews you will know why No Comment was written. Everyone else had same problems. False advertising and short changing people for speed of services they already paid for.

I set up a new service I set up a new service, and it wasn't activating. So I contacted customer service via chat online. The service agent (Aubrey) took a patient, but quick step by step approach while staying in touch constantly. Soon the service was activated and working just fine. So, thanks twigby and thanks Aubrey.

Great Experience with Customer Support! Jon helped me with activating my device, did a great job and appreciated his help!

Harry resolved issue extremely quick Harry resolved issue extremely quick. Although I have no data with my plan, data needs to remain on to retain connection. All is good. Operator error. Relieved it was something simple since service has been perfect since becoming a subscriber. Harry was professional, courteous, friendly, accommodating and just downright helpful. Good guy, excellent rep.