Switching from Verizon to Twigby I switched from my landline at Verizon to a Twigby cellphone last week and the cutover was hassle free. I hope the great service will continue.

TWIGBY Delivers for me! Lost my debit card, got a new one, & forgot to update Twigby on my new payment method. My phone died, so I went to their website & chatted with Andy. Not only is Customer Service at Twigby WONDERFUL, Andy & the rest of the customer service team are the best at helping anyone out of a jam! They are very knowledgeable & also kind & caring, & their pricing is fabulous! I have told all my friends about the great services at Twigby. Stop sitting around crying about regular outages with other carriers at much higher prices. Make the move to the BEST phone company EVER! TWIGBY is Number One!

Customer Service My customer service helper, I think his name was Link, did an absolutely incredible job. He was patient, timely, and helpful as he walked me through a whole tangle of technical account issues on my end. I was really impressed by his professionalism paired with kindness. Thank you!

I set up a new service I set up a new service, and it wasn't activating. So I contacted customer service via chat online. The service agent (Aubrey) took a patient, but quick step by step approach while staying in touch constantly. Soon the service was activated and working just fine. So, thanks twigby and thanks Aubrey.

No comment!! No comment!! On March 16,24. I use my phone to reach very important site one hour a day mon.thru Fri. I was told by these people that I was buying 5 Gig of data per month for $15, on 16th of month my speed was reduced to a level that I couldn't do any searches let alone pulling up a site. My charges are varying without notice. Pulled up their app try to buy additional data at 9 am on 16th of March, no option is available. Should you check other reviews you will know why No Comment was written. Everyone else had same problems. False advertising and short changing people for speed of services they already paid for.