Keyboard issues I opened a chat to get help with my phone that was acting strangely. I had trouble describing the issue, but the operator was able to understand my dilemma and offered solutions to correct the problem as well as future tips to help improve usage and battery life. Very much appreciated!

Switching from Verizon to Twigby I switched from my landline at Verizon to a Twigby cellphone last week and the cutover was hassle free. I hope the great service will continue.

Very patient Very patient. Helped us transfer a new number over. They did a great job. 100% professional in every way.

TWIGBY Delivers for me! Lost my debit card, got a new one, & forgot to update Twigby on my new payment method. My phone died, so I went to their website & chatted with Andy. Not only is Customer Service at Twigby WONDERFUL, Andy & the rest of the customer service team are the best at helping anyone out of a jam! They are very knowledgeable & also kind & caring, & their pricing is fabulous! I have told all my friends about the great services at Twigby. Stop sitting around crying about regular outages with other carriers at much higher prices. Make the move to the BEST phone company EVER! TWIGBY is Number One!

Tell ur customer service reps to start… Tell ur customer service reps to start treating there callers better. This kid that works for u has been giving my mother the run around about getting her a Sim card. I strongly suggest people rethink going forward with this company. Doesn't seem like they care about helping but hurting. Do better. 1 star is to much