John Dill
GBThere and back again, a battery’s tale I was looking for a replacement real-time-clock (RTC) battery for my Toshiba portege z835 and ordered a battery. When the battery came, the connector didn’t fit the existing connector. The website said z935 and I got the impression from other websites that z935 and z835 used the same RTC battery. I contacted customer support to see if either myself or the company made a mistake. I sent pictures of the battery with some caliper measurements of the connector plug, and they were able to find a compatible replacement. I was able to replace the battery and get rid of my bios boot error. Kudos to Rome for breathing new life into my old laptop and for working with me to find a replacement. You may have better luck sending a picture of your battery first to customer support before you buy if your exact model isn’t labeled in their site.
Greg Romane
GBWell I didn't like the video that… Well I didn't like the video that showed the wrong phone being used being put into a case that was labeled a different phone so that is deceptive so I can only imagine from there.
Sam Alucci
AELate delivery…Bad quality -F Took 3 weeks for international delivery and then asked for more money to expedite! Also had to pay delivery charges since they didnt oay so costs double. Plus bad euality!!! Will not recommend !!
Ellen Amantea
GBRecently made great customer service a purchase that arrived… Recently made a purchase that arrived as a mistaken item. I then received above and beyond communications from Rome Tech ( several pleasant, unsolicited and sincere inquiries regarding how to correct the issue). Five stars for customer service !! … which sadly fails a lot these days
Sherri
GBExcellent customer service Excellent customer service! They quickly responded to my inquiry and helped me figure out which product would work best! Will definitely use this company again! The cell phone case was perfect and good quality.