Iain King
FII mistakenly ordered the wrong battery… I mistakenly ordered the wrong battery (X1 Carbon Gen3 instead of X1 Carbon Tablet Gen 3), a simple mistake that could have happened to anyway. The customer service was really excellent and prompt and gave me a refund as well.. really going the extra mile. I know where to get my unusual / odd batteries next time :) Thanks fella's. Iain.
Arun Sharma
CAThey contacted me via email to… They contacted me via email to double-check my laptop model number after I placed an order for a CMOS battery with them, in order to ensure that the correct battery was sent to me. The battery arrived on schedule, and the agent's email response time was prompt.
nilesh ACHARYA
GBTotal Cost and Actual Delivery Date Rome Tech Teac. team Checked the Order with me to confirm what I was ordering , which was reassuring.
Shawnesy S.
GBThis company stands behind their warranty. This company stands behind their product. It only took once for me to reach out about the warranty and it was resolved almost immediately. I will continue purchasing from this company for future products offered.
Larry Moore
GBGreat fit Great fit, tough shell, holster works great. This is my 3rd Rome Tech phone case, so you can see I love them. New phone = new case!