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GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.
ROBERT HAZLET
GBthe technition accidently took the cord… the technition accidently took the cord that goes from the phone to the black box. he also said that I would becharged for another router even though I hadn't requested a new one.
DOMINIQUE LEONARD
GBThey were very helpful and got my… They were very helpful and got my internet installed very quickly. My question got answered and they knew what they were doing
CLAIRE H.
GBPaul was excellent! Paul was excellent as our install technician! He really went above and beyond in explaining the local infrastructure and future planned improvements nearby.
RICH GARWOOD
GBCustomer service was great and… Customer service was great and friendly. Install had to reschedule 3 times which cost me time off from work. They always apologized and tried to be as flexible as possible on the new date and time. Finally, a tech from Kansas came to Iowa to install my dish. Another occasion involved a 3+ hour tech call about modem issues. Couldn't ask for a nicer guy. He tried so hard to help me with my problem.