KATHRYN SNYDER
GBPerfect Solution!! I had tried for several months to find an Internet company to install internet in my barn. No luck until I called Big Dog who recommended Rise Broadband. The appt was scheduled for the following day. The tec was on time and did a great install. It was just what I needed and it is working perfectly. I wished I had know about Rise 2 months ago!!!
FRANCISCO MIRANDA
GBTechnician was very professional. and… Technician was very professional and courteous. He explained everything. I was very pleased with him.
JOHN SORICELLI
GBNot getting what I paid for. Not even close Did not get complete information at install. Only getting right around 15% of the download speed I'm paying for. Have not been able to get this fixed. No urgency whatsoever on rise to help me. Dan at customer service has been great but he's getting no help.
BOBBI STARR
GBA little late, but excellent service. The installer had a hard time finding my address (which is not surprising because GPS often misdirects people to my remote location). He was SO polite (Kris Pickett) and apologized for not arriving during the exact window that had been anticipated. When he got here, he went straight to work locating the best location for my receiver, installed it, and made sure that my devices were activated and online before leaving.
N/A
GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.