CLAIRE H.
GBPaul was excellent! Paul was excellent as our install technician! He really went above and beyond in explaining the local infrastructure and future planned improvements nearby.
N/A
GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.
ROBERT HAZLET
GBthe technition accidently took the cord… the technition accidently took the cord that goes from the phone to the black box. he also said that I would becharged for another router even though I hadn't requested a new one.
Andrew
GBNot a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!
WILLIAM DAGGETT
GBMy installer Lance was awesome My installer Lance was awesome. Took his time to explain everything. Set me up a nice easy password to remember went through everything and just an all-around nice guy so far I have been very happy with rise broadband.