DOMINIQUE LEONARD
GBThey were very helpful and got my… They were very helpful and got my internet installed very quickly. My question got answered and they knew what they were doing
CLINT LINIGER
GBIgnacio did a great job with the… Ignacio did a great job with the installation.
PHRANA MYERS
GBWhen scheduling new service online for… When scheduling new service online for our new house, I thought I was scheduled for the upcoming week but when I rechecked it our schedule was for 2 weeks later. Since we moved and really needed internet service Julie in the Sales Team was able to reschedule our service for the next week - THANK YOU!!
JOHN SORICELLI
GBNot getting what I paid for. Not even close Did not get complete information at install. Only getting right around 15% of the download speed I'm paying for. Have not been able to get this fixed. No urgency whatsoever on rise to help me. Dan at customer service has been great but he's getting no help.
Andrew
GBNot a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!