Andrew
GBNot a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!
KAYLA POWELL
GBSlightly deceitful Was told to expect 30-40mbps instead of the 50mbps we pay for instead receive 6mbps to the router. We only have 2 options in our area and both can barely run a tv.
JOHN SORICELLI
GBNot getting what I paid for. Not even close Did not get complete information at install. Only getting right around 15% of the download speed I'm paying for. Have not been able to get this fixed. No urgency whatsoever on rise to help me. Dan at customer service has been great but he's getting no help.
JOLENE FELDHACKER
GBHappy Rise Broadband Customer Tim was my installer and he was very pleasant and very knowledgeable about the process and did a quick set up and answered my questions. Julie was the one that set up the appointment and scheduled my installation. She was awesome so helpful and accommodating. Talking to her on the phone was like talking to a friend.
CLAIRE H.
GBPaul was excellent! Paul was excellent as our install technician! He really went above and beyond in explaining the local infrastructure and future planned improvements nearby.