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GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.
KAYLA POWELL
GBSlightly deceitful Was told to expect 30-40mbps instead of the 50mbps we pay for instead receive 6mbps to the router. We only have 2 options in our area and both can barely run a tv.
MICHELLE HERSCHBERGER
GBGreat customer service with little to… Great customer service with little to no wait time. Your service tech was very helpful and courteous.
PHRANA MYERS
GBWhen scheduling new service online for… When scheduling new service online for our new house, I thought I was scheduled for the upcoming week but when I rechecked it our schedule was for 2 weeks later. Since we moved and really needed internet service Julie in the Sales Team was able to reschedule our service for the next week - THANK YOU!!
RICH GARWOOD
GBCustomer service was great and… Customer service was great and friendly. Install had to reschedule 3 times which cost me time off from work. They always apologized and tried to be as flexible as possible on the new date and time. Finally, a tech from Kansas came to Iowa to install my dish. Another occasion involved a 3+ hour tech call about modem issues. Couldn't ask for a nicer guy. He tried so hard to help me with my problem.