JOLENE FELDHACKER
GBHappy Rise Broadband Customer Tim was my installer and he was very pleasant and very knowledgeable about the process and did a quick set up and answered my questions. Julie was the one that set up the appointment and scheduled my installation. She was awesome so helpful and accommodating. Talking to her on the phone was like talking to a friend.
Andrew
GBNot a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!
N/A
GBN/Av Matthew and Jacobi (sp?) were very nice, efficient and complete, and they added an extra connection box so we could run the cable between buildings. Also appreciate the text messages letting us know they were on their way. So far pleased with the new service.
Colton
GBIncredibly helpful installer Incredibly helpful installer. Went above and beyond to help get installed quickly, as well as being very kind and friendly.
PHRANA MYERS
GBWhen scheduling new service online for… When scheduling new service online for our new house, I thought I was scheduled for the upcoming week but when I rechecked it our schedule was for 2 weeks later. Since we moved and really needed internet service Julie in the Sales Team was able to reschedule our service for the next week - THANK YOU!!