ROBERT HAZLET
USthe technition accidently took the cord… the technition accidently took the cord that goes from the phone to the black box. he also said that I would becharged for another router even though I hadn't requested a new one.
FRANCISCO MIRANDA
USTechnician was very professional. and… Technician was very professional and courteous. He explained everything. I was very pleased with him.
CLINT LINIGER
USIgnacio did a great job with the… Ignacio did a great job with the installation.
JOHN SORICELLI
USNot getting what I paid for. Not even close Did not get complete information at install. Only getting right around 15% of the download speed I'm paying for. Have not been able to get this fixed. No urgency whatsoever on rise to help me. Dan at customer service has been great but he's getting no help.
BOBBI STARR
USA little late, but excellent service. The installer had a hard time finding my address (which is not surprising because GPS often misdirects people to my remote location). He was SO polite (Kris Pickett) and apologized for not arriving during the exact window that had been anticipated. When he got here, he went straight to work locating the best location for my receiver, installed it, and made sure that my devices were activated and online before leaving.