FRANCISCO MIRANDA
GBTechnician was very professional. and… Technician was very professional and courteous. He explained everything. I was very pleased with him.
DOMINIQUE LEONARD
GBThey were very helpful and got my… They were very helpful and got my internet installed very quickly. My question got answered and they knew what they were doing
Andrew
GBNot a reliable ISP Not a reliable ISP. Not good customer service. Fiber internet is supposed to be fast and reliable. Well, Rise provides one of those - their internet goes down fast!
JOHN SORICELLI
GBNot getting what I paid for. Not even close Did not get complete information at install. Only getting right around 15% of the download speed I'm paying for. Have not been able to get this fixed. No urgency whatsoever on rise to help me. Dan at customer service has been great but he's getting no help.
ROBERT HAZLET
GBthe technition accidently took the cord… the technition accidently took the cord that goes from the phone to the black box. he also said that I would becharged for another router even though I hadn't requested a new one.