After waiting for at least 15+ minutes… After waiting for at least 15+ minutes the support person said she could not reset the modem because our router was not Simply Bits. We have trouble setting up our computer and smart TV and was working with Google support because it’s their router. Their suggestion was to have the modem reset. So our internet, except to our iPhone, doesn’t work and we can’t get help from you.

Amazing service!! Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.

Same Day Restoration of Service I have been a Simply Bits customer for many years. The cable for our internet service finally succumbed to Tucson weather. Simply Bits technicians came out the same day and restored service. I regard that as excellent support and appreciate the quick repair.

No call to install. I never got a call to schedule installation. I since had to leave town for a week or so so I may be paying for nothing. I am having surgery on September 12 and will then be unavailable for at least a week to meet any installation personnel. Please advise how to resolve this issue. Larry Klose 529-603-3498

Technician was excellent!! Our technician did a fantastic job and took great care of our needs for our home, so we greatly appreciate them! Thank you so much!