Customer service by the installer was… Customer service by the installer was done efficiently. The installer took his time to ensure that the system worked and that we were able to connect our devices. He spent a lot of time trying to get our lap top computers to connect to the wifi system, but to no avail. It was determined that one computer was outdated and wouldn't connect to the system while the second lap top did finally connect. Our internet speeds have greatly improved over the previous provider who would not correct the exposed phone lines in our back yard after 4 years of negelect.

Same Day Restoration of Service I have been a Simply Bits customer for many years. The cable for our internet service finally succumbed to Tucson weather. Simply Bits technicians came out the same day and restored service. I regard that as excellent support and appreciate the quick repair.

I like Simply Bits because … The… I like Simply Bits because … The administrative office has a real live human being who is a native-English language speaker rather than a robot. The installer came exactly when scheduled; conferred with me about the best location for the inside equipment; the outside equipment, the power source and the necessary connecting wires. He worked quickly and efficiently and left behind no mess. This is the second time I have used Simply Bits and find them far superior to every single one of my prior internet service providers.

Today was my first appointment with a… Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and no contract. Thank you, Simply Bits Today was my first appointment with a Simply Bits salesperson name Shaun. So far, my experience couldn't be better. Shaun was calm, clear, authentic and friendly. My install will happen within the next ten days. If everything goes like today, I'll be a very happy customer.

I felt a need to have written… I felt a need to have written instructions re: set up of the system. I was without internet for 2 days after installation because I did not know how to proceed. I am pretty sure that I will like the service once I "feel it out", but initially, I was ready to forget the whole thing and look for something else!