Amazing service!! Amazing service!!! We finally can enjoy streaming without the annoying buffering! From the great phone customer service to our wonderful tech Donny, we are beyond pleased to be part of the Simply Bits family. Thank you all.

No call to install. I never got a call to schedule installation. I since had to leave town for a week or so so I may be paying for nothing. I am having surgery on September 12 and will then be unavailable for at least a week to meet any installation personnel. Please advise how to resolve this issue. Larry Klose 529-603-3498

I am trying to cancel my internet… I am trying to cancel my internet service. It is the most intermittent and slow internet I have used since dial-up back in the 90s!!! After 4 phone calls and sitting on hold for an hour…finally get a call back. After giving the rep. my info he tells me he can’t cancel my service, and someone will get back to me shortly….right! I guess I am gonna have to call my bank and tell them not to allow auto payments for Simply Bits. Worst customer service ever!

Simply Bits came promptly to install… Simply Bits came promptly to install service, technician Donny was thorough, helpful and extremely competent. My system is working well--two computers, two tvs, 2 cell phones and some small devices. We were able to speak to people when we called, to check on progress, etc. In other words, we had service!!! we were not just trying to glean info from an unhelpful machine.

Great Internet. Outstanding Service I woke up yesterday morning with my internet not working. I called tech support at 8am and there was a technician (Justin) at my door within 30 minutes. He diagnosed the problem (my equipment was 10+ years old) and had everything up and running within another 30 minutes. I was out the door to work by 9am. And on top of it all I received a call prior to the tech coming out and after he left, from Suzette (who is wonderful!) to make sure everything was working correctly. Thank you Simply Bits!