Excellent Customer Service Excellent Customer Service! Fast, easy process to set up the land line. I can't say enough good stuff about Community Phone. I worked with another phone company (Frontier) to install a landline at my mom's nursing home. It was an absolute nightmare and after 3 weeks and speaking to about 15 different people, it still did not work. I found Community Phone and chatted with David Borden. He was informative, very nice, answered all of my questions, and sent me a quote very quickly. I joined up, got the landline box in a few days. Literally just plugged it into the wall, screwed on the antennae, and plugged in the phone to the box. Then was able to make and receive calls immediately. This is such a good option for seniors who have difficulty with a cell phone. It uses the cell towers, but is just a regular phone that my mom is used to using. Thank you so much!

No customer service and many other problems There are multiple problems: 1. When going to voice mail, the announcement says to leave a message for a phone number that isn't ours. 2. A call may go to voice mail even though the line is clear and should ring. 3. Almost all our calls ring twice and then cut out. Blocking spam is OK, if that is what it is doing??? 4. When picking up a call (after two rings) it can take a long time (compared to previous land lines or cell phones) for the parties to hear each other. A lot of "are you there" or "can you hear me". Very annoying. 5. There is NO customer service. I've called three times just now and been disconnected each time. Tried the Support button on the web site and got a message that they were not up and running currently. I am looking for any other service that can meet our needs.

Customer care help was topnotch and great phone service. Customer service extremely pleasant and helpful and anxious to please. And the phone service is wonderful - hooray for no more depending on internet! Just wish we could still get real copper lines so we'd have phone during electrical outages.

Community Phone Always On Community Phone stays on when power goes off due to weather. One time I was disconnected, the advice to reboot worked. Help is always available. We have a Panasonic Cordless Answering System with 4 handsets. I turned off the answering system. I have phone contacts in google voice. All our phone calls show caller and number on handsets. Missed calls show up on the Community Phone device.

This company has their customers best interest in heart You are very committed to helping your clients. I was impressed with the knowledge you gave me and walking me through the complete phone set up. The phone box arrived in expedited time also. The ease of ordering, setting up, receiving my phone number and reaching customer service for support was amazing. Thank you for taking care of your customers