We used their service for a year - we would not do it again My opinions are based on my individual experience and are expressed for the purpose of helping Community Phone improve their services and policies. We used their service for a year. The initial setup was difficult, in that we did not give us a local area code and we had to work with their customer service to get that setup, it took weeks and required additional hardware. We also found that the sales team didn't tell the whole truth about their services. For one thing, they said they offered long-distance calling, but it was very difficult to make long-distance calls. You needed to essentially use a calling card that was for purchase at an additional cost. This was greatly inconvenient and required additional steps for making a long-distance call. Also, when we ended service, we were charged for the equipment, even though we returned it. They stated we did not return its back battery cover of the main unit and it had 2 small scratches on it (which we did not notice when we sent it to them). Prior to their charging us they agreed to let us send them the back cover to avoid the $100 fee. But they then, a few days later they emailed and used the 2 small scratches on the unit to deny the refund even though we already took steps to send them back the missing cover. Overall, I would not do business with them again.

l live in a rural mountain area and… l live in a rural mountain area and have spotty reception if l am lucky. l found your company and did some homework about refunds etc. if l get terrible reception. l decided to try, and boy am l glad that l did. l get perfect reception every time and it is less expensive that landline companies that have been around forever. l recommend you try this company...they are for real and are there to help you!

This company has their customers best interest in heart You are very committed to helping your clients. I was impressed with the knowledge you gave me and walking me through the complete phone set up. The phone box arrived in expedited time also. The ease of ordering, setting up, receiving my phone number and reaching customer service for support was amazing. Thank you for taking care of your customers

Awesome customer service very… Awesome customer service very professional, received my equipment very quickly with no issues. I would highly recommend so much better than those other providers. Finally a landline that has great service without the big provider hassels.

Customer service was excellent Customer service was immediately available to assist me when I had an issue with my phone. They stuck with me until the issue was resolved. They sent new equipment and before I'd gotten it unboxed, they called to see if I wanted help setting it up. Thank you Community Phone, specifically Luis, for the excellent customer service!