Customer service was excellent Customer service was immediately available to assist me when I had an issue with my phone. They stuck with me until the issue was resolved. They sent new equipment and before I'd gotten it unboxed, they called to see if I wanted help setting it up. Thank you Community Phone, specifically Luis, for the excellent customer service!

No customer service and many other problems There are multiple problems: 1. When going to voice mail, the announcement says to leave a message for a phone number that isn't ours. 2. A call may go to voice mail even though the line is clear and should ring. 3. Almost all our calls ring twice and then cut out. Blocking spam is OK, if that is what it is doing??? 4. When picking up a call (after two rings) it can take a long time (compared to previous land lines or cell phones) for the parties to hear each other. A lot of "are you there" or "can you hear me". Very annoying. 5. There is NO customer service. I've called three times just now and been disconnected each time. Tried the Support button on the web site and got a message that they were not up and running currently. I am looking for any other service that can meet our needs.

Experience was fast easy and the reps… Experience was fast easy and the reps are respectful and know what they are doing. After dealing with another company who gave me the run around and couldn’t get the line up and running, I found Community Phone and it was set up and worked in a snap

The monthly cost for my (land line) is… The monthly cost for (land line) is great! Getting an account set up was easy. Customer service was great. They followed up to see how my set up and first few days went. This was helpful and appreciated. The company seems truely genuine in their desire to offer good service at affordable rates and caring about their customers. Thinking about using them for cell phone service too.

Switching to Community Phone With my previous landline phone provider, I had continual static, which eventually made it almost impossible to hold a conversation. They tried to fix this 4 different times. It would be static free for a while and then the static would resume again. I stumbled on Community Phone and switched. Setting it up was simple, and it works, static free. Also, unlike my previous provider, Community Phone has been very helpful.