Mark Weir
GBShipping was very poor. Shipping was very poor. It took over twice as long to get the product as advertised. When I called customer service, they were not very helpful. They did not know how to tack it further and just said to wait a week and then file a claim that it was lost in the mail. They did not issue an investigation number or a way to further investigate the items shipping status.
MARLEEN JOHNSTON
GBQuality phone! Easiest way to purchase a high quality phone. Fast shipping and my phone is excellent!
Peter Fiddler
GBMerchandise lost, eventually refunded Merchandise lost, eventually refunded. I ordered an iPhone more than three weeks ago. The last tracking message was somewhere on the other side of the country. Apparently it went by way of the Bermuda Triangle. Gazelle did not answer emails about this. I finally got results via the chat.
K Coyle
GBVery nice phone carefully packaged with… Very nice phone carefully packaged with everything I needed. Fast and easy to order. Great communication as in was route to my house. Very satisfied. K coyle
KH
GBValue, quality and smooth transaction I purchased our second “near new” iPhone 13 from Gazelle. It was flawless. I purchased iPad 9 recently. The overall process and product value has been positive. With this last iPhone purchase, I also traded in a iPhone XR. I assessed it conservatively and upon Gazelle review, I was notified it was in better condition and they increased the offer. I recommend using there services based on value, product availability and transaction execution.