I purchased a laptop bag and… I purchased a laptop bag and immediately wanted to exchange it for a size down. Targus informed me they don't do exchanges, but that I could return it at my expense for a refund. I did that, but when they issued the refund they deducted what they initially spent to send it to me. Other companies offer free shipping and returns, but Targus does not. Given the difficulty and loss of money trying to make an exchange I decided to not buy from them online again. I'll buy from a brick and morter store in the future and maybe another brand.

Disappointed Disappointed. Elderly mum’s Tarsus ipad case corner snapped off. sent in receipt and photos. Now told this is not covered by “lifetime warranty” as it is “limited”. And corner snapping off constitutes “misuse”. So we paid 5x the price of an unbranded identical looking case thinking tarsus were quality cases fooled by the “warranty” only to find it useless when you need to claim. Never buying tarsus ever again.

I have a generation 5 I pad I have a generation 5 I pad. I ordered a new cover t replace my old Targus cover. The cover I received is adjustable but much too large. I don’t know what to do because your website does not offer a replacement that is specifically for the generation 5 iPad Please help

Serious & reliable company I buyed the Gamer Strike I backpack 2 years ago. The product is very well designed and good quality, but the zip has broken few days ago (I've been using it literally every day in various conditions). The customer support has been kind and reactive, and is sending a replacement bag to me. I recommend this company.

My order came early which was great My order came early which was great. Only thing was delivery person spoke very little english and called me to inquiry on apartment number. Took several tries to make me understand and for him to comprehend. Fortunately I was able to pullover while driving and get this cleared up. Thank you.