A straightforward, smooth experience I've never colocated a server before, but Dedicated.com made the experience straightforward, fast, and easy. I had a bunch of questions before I bought any services and the COO himself answered me right away. Then once I signed up, the staff guided me through the handoff process and they were friendly and accommodating. And the control panel in the members area is just like what you'd find on VPS/cloud hosting (except it's my own box spec'd exactly how I want). Honestly I couldn't be happier and I know if I run into any issues, Dedicated will be there to help. If you have your own server and want at least a 1gbps connection, check them out you won't be disappointed =)

They started out great They started out great, but has gone drastically down hill. Pros: - Network is stable. - DDoS protection is average. Cons: - Prices are super high. (With extra transaction fees added to each bill) - Panel constantly breaks. - Graphs barely work. - Reinstall often freeze and you need support, whom will barely do their job. - KVM breaks all the time, and need support assistance to work again. - Support is below average. Will not do ANYTHING to help you, if they believe its anything to do with software. - They barely take responsibility for their outdated hardware when faulty. Spending more time to prove its your responsibility, not theirs. - They offer no new hardware options (>2 years old)

Fantastic! We've worked with the Dedicated.com team for over five years now and have nothing but great things to say about their overall service and support. We operate a variety of hardware in each of their locations to establish our North American footprint. By hosting on Dedicated's networks, our customers are able to enjoy the lowest latency and best DDoS protection in the industry. I frequently recommend them to anyone in search of an IaaS provider.

Reliable service and support Reliable service and support. For the past 6 months of using Dedicated.com, I've probably only had 1 minute of downtime. My servers have never been downed or nulled on their free ddos protection. They appear to be working proactively on their mitigation. A Hetzner server on the other hand, can be downed from a well-structured 1gbps attack, and staff there is no intervention or very little assistance. DDoS protection is never a simple solution. Good protection requires staff to be proactive, diligent and knowledgeable. Dedicated.com's team have shown me the dedication and lived up to their name: They keep their uptime high, and respond to tickets kindly and rapidly.

we collocate 4 servers across 2 of… we collocate 4 servers across 2 of there sites. Customer service is excellent, price is very reasonable, had the odd blip, but neither in my opinion were directly the result of dedicated.com's actions or lack of knowledge, there comms during these blips was very good, which is all you can ask during incidents. The control panel synergyCP is very good also and a nice addition to the colo service compared to iDRAC being open to the entire web like with other colo facilities we have used. Connectivity is good and all in I cant really say anything negative. Would recommend for colocation all day long.