Happy to work with Dedicated.com Happy to work with Dedicated.com. Dedicated.com is a reliable provider. After bad experiences with other providers in the US we went to Dedicated.com and since we are there everything is okay. Unfortunately there was a 2 days downtime in NYC but this was because of the fire dep caused by issues in the DC. The support is fast and will help you with problems. Sometimes you have to bug them but in the end they will help you. The prices are absolutely fair for the service!

I have been working with dedicated.com… I have been working with dedicated.com for the past couple of months, we rent multiple full racks from them and it has been nothing short of amazing, friendly support, quick replies, and most importantly the ability to think outside of the box. They are truly dedicated (pun intended) to helping you! Matthew, you rock!

They only got one support guy answering… They only got one support guy answering all the questions. I don't care which location the server is, they should have more support reps. You'll get a simple answer the next day because probably the only support rep available is either overloaded with too many tickets or in sleep during off business hours. Not very helpful on urgent situation when you're abroad or on the road with different time zone. Their security is also lacking as there is no firewall for port blocking at the router level. The price may be competitive but you get what you pay for if you don't mind with the challenges of tackling on your own and facing security issues.

very bad fixing of the problem Answer was quick but so unprecise that me as a normal person could not work with that information. so problem still not resolved.

Dedicated.com are a thumbs up! I've been hosting on and off with dedicated.com for the past 3 years and I have to say, I've never really had any problems. They're good at replying to tickets, the servers are as advertised and there's no horrible packet shaping that can limit your server. Damian is lovely and always friendly and helpful. I would recommend this company and I've used a fair number of hosting companies over the intervening decades.