Best Company I've Hosted a Server With I've had web servers with various companies over the last 15+ years and Dedicated is the best. I've been a customer for 2 years and the support and quality of service is excellent. Support is polite and helpful, my server is hardly ever down, and ample warning is given for scheduled maintenance that may affect my server.

A straightforward, smooth experience I've never colocated a server before, but Dedicated.com made the experience straightforward, fast, and easy. I had a bunch of questions before I bought any services and the COO himself answered me right away. Then once I signed up, the staff guided me through the handoff process and they were friendly and accommodating. And the control panel in the members area is just like what you'd find on VPS/cloud hosting (except it's my own box spec'd exactly how I want). Honestly I couldn't be happier and I know if I run into any issues, Dedicated will be there to help. If you have your own server and want at least a 1gbps connection, check them out you won't be disappointed =)

They started out great They started out great, but has gone drastically down hill. Pros: - Network is stable. - DDoS protection is average. Cons: - Prices are super high. (With extra transaction fees added to each bill) - Panel constantly breaks. - Graphs barely work. - Reinstall often freeze and you need support, whom will barely do their job. - KVM breaks all the time, and need support assistance to work again. - Support is below average. Will not do ANYTHING to help you, if they believe its anything to do with software. - They barely take responsibility for their outdated hardware when faulty. Spending more time to prove its your responsibility, not theirs. - They offer no new hardware options (>2 years old)

Fantastic! We've worked with the Dedicated.com team for over five years now and have nothing but great things to say about their overall service and support. We operate a variety of hardware in each of their locations to establish our North American footprint. By hosting on Dedicated's networks, our customers are able to enjoy the lowest latency and best DDoS protection in the industry. I frequently recommend them to anyone in search of an IaaS provider.

They only got one support guy answering… They only got one support guy answering all the questions. I don't care which location the server is, they should have more support reps. You'll get a simple answer the next day because probably the only support rep available is either overloaded with too many tickets or in sleep during off business hours. Not very helpful on urgent situation when you're abroad or on the road with different time zone. Their security is also lacking as there is no firewall for port blocking at the router level. The price may be competitive but you get what you pay for if you don't mind with the challenges of tackling on your own and facing security issues.