They only got one support guy answering… They only got one support guy answering all the questions. I don't care which location the server is, they should have more support reps. You'll get a simple answer the next day because probably the only support rep available is either overloaded with too many tickets or in sleep during off business hours. Not very helpful on urgent situation when you're abroad or on the road with different time zone. Their security is also lacking as there is no firewall for port blocking at the router level. The price may be competitive but you get what you pay for if you don't mind with the challenges of tackling on your own and facing security issues.

Reliable service at reasonable rates Dedicated.com for the most part (within their control) provide reliable dedicated servers at a reasonable rate. Their customer service is A1 when I need to use them I'd like to see online GUI access to change IPv6 reverse entries without having to open a support ticket to get a human to make the change

we collocate 4 servers across 2 of… we collocate 4 servers across 2 of there sites. Customer service is excellent, price is very reasonable, had the odd blip, but neither in my opinion were directly the result of dedicated.com's actions or lack of knowledge, there comms during these blips was very good, which is all you can ask during incidents. The control panel synergyCP is very good also and a nice addition to the colo service compared to iDRAC being open to the entire web like with other colo facilities we have used. Connectivity is good and all in I cant really say anything negative. Would recommend for colocation all day long.

Recommended Recently purchased 3x Ryzen 5900X servers from Dedicated.com across 3 separate locations and I have been impressed thus far. I am planning to transition more machines from other providers. Damian from support was helpful with getting my requested OS installed (which was not initially supported in the installer) and everything has been rock solid ever since. Also a big fan of the SynergyCP control panel which I wish more providers used. Overall, highly recommended!

I have been working with dedicated.com… I have been working with dedicated.com for the past couple of months, we rent multiple full racks from them and it has been nothing short of amazing, friendly support, quick replies, and most importantly the ability to think outside of the box. They are truly dedicated (pun intended) to helping you! Matthew, you rock!