No regerets The purchase process was very smooth without any challenges. Installation of the e-sim was seamless. I used the services while having a Mediterranean cruise. I must admit that I was able to receive signals on most days of the cruise except when we were deep in the sea. Overall I had a great experience and I'll definitely use Airhub again.

conflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.

Never again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.

Amazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.

My first time using Airhub as usually… My first time using Airhub as usually use Airalo but they didn't have coverage for my destination. 30 USD for 25GB of data was a bargain compared to other providers. No issues installing the eSIM and it just worked when I landed in St Lucia. Fantastic experience and worked well. So glad I went for the larger data package as I chewed quite a bit of mobile data whilst I was there.