Just worked It was the only eSim I could find that also had calls and texts within the country as well as data. I was worried after seeing some of the reviews, but for me it just worked, no issues at all. Can't comment on the support as it wasn't needed at all.

Late receipt of QR code I did not receive my activation QR code until 4 hours before flight to USA was taking off. Panic stations. We live far away from airport and have to stay in a hotel nearby the night before therefore not receiving QR code until so late was extremely stressful. I needed USA data to book Uber at destination airport because travel agent advised its the way its done these days. Why could the QR code etc. not have been sorted weeks before, I do not like leaving things to the last minute. It was a stressful experience. Too much reliance on one single technology item that can have a dead battery, a malfunction, be dropped, be broken, be stolen, be lost etc, etc, etc.

7-day Unlimited plan in Japan Used their unlimited 7-day e-sim in Japan. I have used other esim providers and were almost crap and unusable due to very slow speed. Airhub's e-sim have speed of 18Mbps which is not the fastest maybe but more than enough for my needs. Moreover, it has tethering (mobile hotspot) feature, which other providers don't have. Will definitely order again. Highly recommended.

Connection lost both times It was ok. I used airhub in Tunisia and India. Installation was easy both times and the value is good. However, in Tunisia, it worked magnificently for a few days, then fully stopped working even though we were in a big city and I was not even halfway through my data cap. In India, my phone kept losing connection. I had to go to airplane mode and back to regain connectivity. I might use them again, but will always look at alternatives as well.

Have used airhub e-sims many times with few usually smooth experience Have used airhub e-sims many times with few problems, but not no problems hence not a 5star but worthy of more than 4. Customer service on one occasion were slow to help with a QR code that did't work, but eventually fixed. Last time out a UK sim didn't work and no solution was offered. Other than that, would recommend for ease of use, installation, choice and value.