conflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.

Just worked It was the only eSim I could find that also had calls and texts within the country as well as data. I was worried after seeing some of the reviews, but for me it just worked, no issues at all. Can't comment on the support as it wasn't needed at all.

Amazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.

First time using an e-sim First time using an e-sim, used Airhub for 4 of us on a trip to Canada. The process was very straightforward and the sims worked perfectly. The only thing to be aware of is that it can take up to 12 hours for the QR codes to arrive. We ordered our sims before a 9 hour flight mine arrived within a couple of hours which meant I had data when I landed, the others arrived on the transfer to resort. Worth bearing in mind if you want this taken care of before you land.

Have used airhub e-sims many times with few usually smooth experience Have used airhub e-sims many times with few problems, but not no problems hence not a 5star but worthy of more than 4. Customer service on one occasion were slow to help with a QR code that did't work, but eventually fixed. Last time out a UK sim didn't work and no solution was offered. Other than that, would recommend for ease of use, installation, choice and value.