Fiona Costello
FRRun for the hills Stay away. I bought a Europe unlimited monthly data eSIM, it has worked on and off in the first few days but after a week it has just stopped working. Can’t get any support. I am in France and could really do with the data for translating, planning my trips and ordering cabs. I am annoyed that I wasted $32usd on such crap!
Mr RICHARDS
GBLate receipt of QR code I did not receive my activation QR code until 4 hours before flight to USA was taking off. Panic stations. We live far away from airport and have to stay in a hotel nearby the night before therefore not receiving QR code until so late was extremely stressful. I needed USA data to book Uber at destination airport because travel agent advised its the way its done these days. Why could the QR code etc. not have been sorted weeks before, I do not like leaving things to the last minute. It was a stressful experience. Too much reliance on one single technology item that can have a dead battery, a malfunction, be dropped, be broken, be stolen, be lost etc, etc, etc.
Kevin Philippo
NLLess data then paid for Bought 3 esims here for dubai. 5 gb each. All stopped randomly at 2 or 1,5gbs used. Couldnt be bother to look further for the last day here but certainly never buying here again. Customer service wont give you money back or help, just tell you to turn your phone off and on again.
James
GBFirst time using an e-sim First time using an e-sim, used Airhub for 4 of us on a trip to Canada. The process was very straightforward and the sims worked perfectly. The only thing to be aware of is that it can take up to 12 hours for the QR codes to arrive. We ordered our sims before a 9 hour flight mine arrived within a couple of hours which meant I had data when I landed, the others arrived on the transfer to resort. Worth bearing in mind if you want this taken care of before you land.
DK
GBAmazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.