Nicolas
GBConnection lost both times It was ok. I used airhub in Tunisia and India. Installation was easy both times and the value is good. However, in Tunisia, it worked magnificently for a few days, then fully stopped working even though we were in a big city and I was not even halfway through my data cap. In India, my phone kept losing connection. I had to go to airplane mode and back to regain connectivity. I might use them again, but will always look at alternatives as well.
Mr RICHARDS
GBLate receipt of QR code I did not receive my activation QR code until 4 hours before flight to USA was taking off. Panic stations. We live far away from airport and have to stay in a hotel nearby the night before therefore not receiving QR code until so late was extremely stressful. I needed USA data to book Uber at destination airport because travel agent advised its the way its done these days. Why could the QR code etc. not have been sorted weeks before, I do not like leaving things to the last minute. It was a stressful experience. Too much reliance on one single technology item that can have a dead battery, a malfunction, be dropped, be broken, be stolen, be lost etc, etc, etc.
Thomas Inch
GBHave used airhub e-sims many times with few usually smooth experience Have used airhub e-sims many times with few problems, but not no problems hence not a 5star but worthy of more than 4. Customer service on one occasion were slow to help with a QR code that did't work, but eventually fixed. Last time out a UK sim didn't work and no solution was offered. Other than that, would recommend for ease of use, installation, choice and value.
David E.
CAI used an Airhub e-sim on a recent 10 day trip through the Seychelles I used an Airhub e-sim on a recent 10 day trip through the Seychelles. Connectivity and speed were both flawless across all 3 islands that we traveled through. Installation was simple. Great value for money
Mick Kelly
GBNever again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.