E sim didn’t work in the beginning E sim didn’t work in the beginning. Leaving the range of the cell tower helped a fast and reliable speed took place. Customer service reaction was great!

No regerets The purchase process was very smooth without any challenges. Installation of the e-sim was seamless. I used the services while having a Mediterranean cruise. I must admit that I was able to receive signals on most days of the cruise except when we were deep in the sea. Overall I had a great experience and I'll definitely use Airhub again.

disappointing - data sim didn’t work in USA had a disappointing experience. The e-sim did not provide the data services as promised. I had to purchase another sim card during my trip. Feels like i've been had...

A bit of a faff but great signal once up and running Recently used this for a trip to the British Virgin Islands. Although they sent a confirmation email prior to the holiday it did not contain a QR code. Had to do quite a bit of chasing to get it via the support email. They managed to send it through within 24 hours of first contact and the signal was brilliant and set up was easy.

Never again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.