Amazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.

Never again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.

Don't believe good reviews Don't believe good reviews. All of them are bought Glauben Sie nicht an gute Bewertungen. Alle werden gekauft Не верьте хорошим отзывам. Все они купленны Instead of writing such long answers, just get your money back.

First time using an e-sim First time using an e-sim, used Airhub for 4 of us on a trip to Canada. The process was very straightforward and the sims worked perfectly. The only thing to be aware of is that it can take up to 12 hours for the QR codes to arrive. We ordered our sims before a 9 hour flight mine arrived within a couple of hours which meant I had data when I landed, the others arrived on the transfer to resort. Worth bearing in mind if you want this taken care of before you land.

7-day Unlimited plan in Japan Used their unlimited 7-day e-sim in Japan. I have used other esim providers and were almost crap and unusable due to very slow speed. Airhub's e-sim have speed of 18Mbps which is not the fastest maybe but more than enough for my needs. Moreover, it has tethering (mobile hotspot) feature, which other providers don't have. Will definitely order again. Highly recommended.