E sim didn’t work in the beginning E sim didn’t work in the beginning. Leaving the range of the cell tower helped a fast and reliable speed took place. Customer service reaction was great!

No regerets The purchase process was very smooth without any challenges. Installation of the e-sim was seamless. I used the services while having a Mediterranean cruise. I must admit that I was able to receive signals on most days of the cruise except when we were deep in the sea. Overall I had a great experience and I'll definitely use Airhub again.

Connection lost both times It was ok. I used airhub in Tunisia and India. Installation was easy both times and the value is good. However, in Tunisia, it worked magnificently for a few days, then fully stopped working even though we were in a big city and I was not even halfway through my data cap. In India, my phone kept losing connection. I had to go to airplane mode and back to regain connectivity. I might use them again, but will always look at alternatives as well.

conflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.

A bit of a faff but great signal once up and running Recently used this for a trip to the British Virgin Islands. Although they sent a confirmation email prior to the holiday it did not contain a QR code. Had to do quite a bit of chasing to get it via the support email. They managed to send it through within 24 hours of first contact and the signal was brilliant and set up was easy.