Amazing Customer service! The customer service is amazing. They (Justin and Karlton) were very nice and patient to help me out and they responded me promptly. Sincerely appreciated their assistance.

Don't believe good reviews Don't believe good reviews. All of them are bought Glauben Sie nicht an gute Bewertungen. Alle werden gekauft Не верьте хорошим отзывам. Все они купленны Instead of writing such long answers, just get your money back.

Never again customer service is useless EDIT: no matter how many time I tell thesE people the reply below IS typical. UK NUMBERS COULD NOT CALL ME. THEY WENT TO VOICEMAIL. AAARRRGGHH. Never again. 30 day eSIM with local voice calls. The customer service is just dire. Arrived in Australia data worked almost straight away. Gave me a uK number ( a big selling point) it never worked. Anyone calling from the UK went straight to voicemail. Tried the chat, no response then get a random email in return: not once did anyone answer the chat in the app after multiple attempts. Respond with your issue get another response asking the inane questions over and over, from different operators about the same issue. Different answers. I gave up after the 6th attempt to get this company to answer why no-one could call the UK number. International calls not allowed. So why give a UK number. Calling local numbers was very hit and miss. Ended up using WhatsApp most of the time.

Late receipt of QR code I did not receive my activation QR code until 4 hours before flight to USA was taking off. Panic stations. We live far away from airport and have to stay in a hotel nearby the night before therefore not receiving QR code until so late was extremely stressful. I needed USA data to book Uber at destination airport because travel agent advised its the way its done these days. Why could the QR code etc. not have been sorted weeks before, I do not like leaving things to the last minute. It was a stressful experience. Too much reliance on one single technology item that can have a dead battery, a malfunction, be dropped, be broken, be stolen, be lost etc, etc, etc.

Just worked It was the only eSim I could find that also had calls and texts within the country as well as data. I was worried after seeing some of the reviews, but for me it just worked, no issues at all. Can't comment on the support as it wasn't needed at all.