Late receipt of QR code I did not receive my activation QR code until 4 hours before flight to USA was taking off. Panic stations. We live far away from airport and have to stay in a hotel nearby the night before therefore not receiving QR code until so late was extremely stressful. I needed USA data to book Uber at destination airport because travel agent advised its the way its done these days. Why could the QR code etc. not have been sorted weeks before, I do not like leaving things to the last minute. It was a stressful experience. Too much reliance on one single technology item that can have a dead battery, a malfunction, be dropped, be broken, be stolen, be lost etc, etc, etc.

disappointing - data sim didn’t work in USA had a disappointing experience. The e-sim did not provide the data services as promised. I had to purchase another sim card during my trip. Feels like i've been had...

A bit of a faff but great signal once up and running Recently used this for a trip to the British Virgin Islands. Although they sent a confirmation email prior to the holiday it did not contain a QR code. Had to do quite a bit of chasing to get it via the support email. They managed to send it through within 24 hours of first contact and the signal was brilliant and set up was easy.

E sim didn’t work in the beginning E sim didn’t work in the beginning. Leaving the range of the cell tower helped a fast and reliable speed took place. Customer service reaction was great!

Run for the hills Stay away. I bought a Europe unlimited monthly data eSIM, it has worked on and off in the first few days but after a week it has just stopped working. Can’t get any support. I am in France and could really do with the data for translating, planning my trips and ordering cabs. I am annoyed that I wasted $32usd on such crap!