EMEKA
GBBought an eSIM for my trip to America… Bought an eSIM for my trip to America that supposedly had unlimited data. I get a text from T Mobile that I've got 12GB instead. I immediately brought it up and was told that I would be issued a new sim once the data has expired. Well, the data has now expired and no new esim in sight. Have wasted a full day of my holiday as I'm unable to travel till this is sorted. AVOID THIS COMPANY
        Johannes Schönherr
DEconflicting Unfortunately, I have had a mixed experience with AirHub. It was very easy for me to buy an eSIM and I hope to get it activated when I start my journey. My wife also tried to buy an eSIM for an older iPhone model that obviously wasn't set up for eSIM yet. In any case, she was unable to enter an EID. Despite this, the fee for the eSIM was withheld and a refund refused. It is unacceptable that a non-compatible phone should be provided with an eSIM card that is then unusable. I have asked for a refund of the fee and have not yet received a reply. after all, it is advertised on its website with a 100% refund. My wife bought an eSIM for the first time and was therefore still inexperienced.
        Morgan
GBA bit of a faff but great signal once up and running Recently used this for a trip to the British Virgin Islands. Although they sent a confirmation email prior to the holiday it did not contain a QR code. Had to do quite a bit of chasing to get it via the support email. They managed to send it through within 24 hours of first contact and the signal was brilliant and set up was easy.
        Thomas Inch
GBHave used airhub e-sims many times with few usually smooth experience Have used airhub e-sims many times with few problems, but not no problems hence not a 5star but worthy of more than 4. Customer service on one occasion were slow to help with a QR code that did't work, but eventually fixed. Last time out a UK sim didn't work and no solution was offered. Other than that, would recommend for ease of use, installation, choice and value.
        Anon
IMMy first time using Airhub as usually… My first time using Airhub as usually use Airalo but they didn't have coverage for my destination. 30 USD for 25GB of data was a bargain compared to other providers. No issues installing the eSIM and it just worked when I landed in St Lucia. Fantastic experience and worked well. So glad I went for the larger data package as I chewed quite a bit of mobile data whilst I was there.