FTM2019 Sync-Download 5 mth Issues I have had FTM for yrs from 2017 to 2019 versions and absolutely loved it till now. This latest update FTM2019.24.2 broke the sync and upload/download for Ancestry.com site. Since Feb 2023 to-date, this has been a 4-5 mth unresolved issue rendering its usefulness a mute point. I'd pay of a 2023 Upgrade that fixed the issue, but till then I'm stuck using the online Ancestry tree which sucks. Plus, a relative just (6/10/23) bought FTM based on my earlier recommendation and was not advised they would not be able to download their existing Ancestry tree. That's a bit unethical.

Very satisfied with signing up toFTM… Very satisfied with signing up toFTM 2019 and transferring old data to FTM2019.Technician did an excellent job and is well qualified.Thank You

Nemo was a big help resolving my screen… Nemo was a big help resolving my screen issue which was too big for my computer. He also gave me good information regarding my computer security.

My tech was so gracious with my lack of… My tech was so gracious with my lack of experience and was always right with me or even a little bit ahead. Would recommend him to anyone who asks.

AJ Wilson was very patient with my… AJ Wilson was very patient with my mother and went through all the steps needed to make sure our FTM account was updated to the newest version. Highly recommend the support services!