The item we ordered was getting delayed… The item we ordered was getting delayed by the manufacturer, Brad at Motion Media called me right away and problem solved for us. We were able to get what we needed for our shoot. In today's society, it is very refreshing to know Customer Service still exists.

I was looking to purchase an Areca RAID… I was looking to purchase an Areca RAID enclosure and Motion Media popped up as having great pricing. I'd never heard of them before, but after Google Mapping their location I realized I'd driven past their place before. If they tried to rip me off I could easily do so again. haha But that won't be necessary. Motion Media shipped the Areca unit to me very promptly and I ordered a few hard drives from them as well. Outstanding experience. If I can buy from them again I certainly will. Thank you to Brad and the Motion Media team for getting me going.

Slow but overall satisfied with service. My initial inquiry into Agisoft's PhotoScan software with MotionMedia seemed well attended too. I waited for 5 weeks with no reply and then decided to call back. From that time on, purchase of the product and the service has been prompt and well received. Great service now that we have purchased the product, but I feel like our business didn't mean much until a more serious commitment to purchase was established.

Awesome Motion Media The short wait (less than 24 hrs) well worth the money saved. I cringed at the original price on Pixologic long enough, and just before I bit the bullet- I happened to navigate my way here. I successfully installed ZBrush on both my home devices in minutes with no hassles. My new go to for future purchases as well. Thanks Motion Media!

This could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.