Patrick Surace
GBMotion Media & Me. Working with Motion Media has been the best experience possible for me. I am a sole proprietor and sometimes it's tough to get the software I need quickly. A lot of the developers are overseas and it's nice to have someone I can call on locally. Brad, in particular has handled all my license purchases to date and he's is always responsive, knowledgeable and helpful. I only wish other companies were this easy to work with!
JT
GBGreat buying experience Great communication, really fast shipping. Even helped me find a coupon code when the one I had wasn’t working. I wasn’t familiar with the company, so was slightly apprehensive about buying a rather pricey item, but everything went smoothly and they greatly exceeded my expectations.
William A Neary
GBThis could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.
Clinton
GBI was looking to purchase an Areca RAID… I was looking to purchase an Areca RAID enclosure and Motion Media popped up as having great pricing. I'd never heard of them before, but after Google Mapping their location I realized I'd driven past their place before. If they tried to rip me off I could easily do so again. haha But that won't be necessary. Motion Media shipped the Areca unit to me very promptly and I ordered a few hard drives from them as well. Outstanding experience. If I can buy from them again I certainly will. Thank you to Brad and the Motion Media team for getting me going.
Benjamin James Crawford II
GBGreat customer service Great customer service. Got what I paid for. NOTE: Not all digital download purchases are received instantly. If you buy one such as Zbrush 4r8, don't purchase it late Friday after they close, unless you want to wait until Monday to use it because it has to be processed manually. So before you purchase, make sure to read more. Something I didn't do, haha.