This could have been a 1-star review This could have been a 1-star review, because the software I ordered was no longer being sold there, nor at the price posted, and they offered a cancellation refund, but I insisted they own-up to their error, and instead deliver what I just paid for. The team respond quickly and delivered within an hour, sucking up the cost and saving face. Kudos, regardless of management approval. Management should be proud for turning a 1-star into a 4-star. BTW: this was hours after waiting for my digital download to be emailed. I had to call them because online chat wasn't responding. So customer service depends on the customer's insistence. Just saying.

Great experience! Great experience! There was a stock shortage of the monitor I ordered. MM was up front about it, contacting me right away, giving me options to wait or cancel my order. I chose to wait. In the end I received the monitor earlier than expected. Perfect!

Motion Media & Me. Working with Motion Media has been the best experience possible for me. I am a sole proprietor and sometimes it's tough to get the software I need quickly. A lot of the developers are overseas and it's nice to have someone I can call on locally. Brad, in particular has handled all my license purchases to date and he's is always responsive, knowledgeable and helpful. I only wish other companies were this easy to work with!

Great customer service Great customer service. Got what I paid for. NOTE: Not all digital download purchases are received instantly. If you buy one such as Zbrush 4r8, don't purchase it late Friday after they close, unless you want to wait until Monday to use it because it has to be processed manually. So before you purchase, make sure to read more. Something I didn't do, haha.

exactly what was promised I recently purchase zbrush 4r7. I am totally satisfied with motion media. they not only delivered on time like they said. Also the price was about $150 cheaper, than amazon or straight from pixologic itself. I will always check with motion media for any new software I will be buying in the future.