Very professional and friendly Brad who answered their Live Chat was very professional and quick. I placed the order online soon after and next morning I drove 50 miles to their store to pick up the newest 3Dconnexion made product: Keyboard Pro. At the door Tim J. was waiting with the item I ordered, and we stayed in a friendly conversation for a little while. I purchased from them before (3Dconnexion SpaceMouse Enterprise Kit about 2 years ago) when I also had a very good experience. Their warehouse/store is in a beautiful brand-new building conveniently positioned close to LAX. On my way home, I received a text message from Brad asking me if I were able to get my Keyboard okay and he apologized for not being able to be there at the time I came in. Tim emailed me invoice with a note how they appreciate my business.

Excellent customer service! Excellent customer service!! So well in fact, the owner himself took the time to help with an order due to limited staff. Smooth and easy conversation, personable and was able to solve the issue with ease! They care about their customers, that I can tell. I would most certainly shop here again, if nothing else but for the wonderful customer care! Oh and my purchase was reasonable in price, shipping was reasonable (though our local drivers seem to be unable to open their doors, might be stuck I reckon) lol

DaVinci Resolve Speed Editor/Resolve Studio Many have been talking about the long wait for the DaVinci Resolve Speed Editor/Resolve Studio Bundle. I ordered it from Motion Media on Feb 16th, had the activation code in ten minutes, and the Speed Editor arrived yesterday, the 19th. They say they still have them in stock. They even took care of our tax exemption in less than five minutes. Very efficient operation with an excellent website for ordering.

I was looking to purchase an Areca RAID… I was looking to purchase an Areca RAID enclosure and Motion Media popped up as having great pricing. I'd never heard of them before, but after Google Mapping their location I realized I'd driven past their place before. If they tried to rip me off I could easily do so again. haha But that won't be necessary. Motion Media shipped the Areca unit to me very promptly and I ordered a few hard drives from them as well. Outstanding experience. If I can buy from them again I certainly will. Thank you to Brad and the Motion Media team for getting me going.

The item we ordered was getting delayed… The item we ordered was getting delayed by the manufacturer, Brad at Motion Media called me right away and problem solved for us. We were able to get what we needed for our shoot. In today's society, it is very refreshing to know Customer Service still exists.