Very professional and friendly Brad who answered their Live Chat was very professional and quick. I placed the order online soon after and next morning I drove 50 miles to their store to pick up the newest 3Dconnexion made product: Keyboard Pro. At the door Tim J. was waiting with the item I ordered, and we stayed in a friendly conversation for a little while. I purchased from them before (3Dconnexion SpaceMouse Enterprise Kit about 2 years ago) when I also had a very good experience. Their warehouse/store is in a beautiful brand-new building conveniently positioned close to LAX. On my way home, I received a text message from Brad asking me if I were able to get my Keyboard okay and he apologized for not being able to be there at the time I came in. Tim emailed me invoice with a note how they appreciate my business.

Great experience! Great experience! There was a stock shortage of the monitor I ordered. MM was up front about it, contacting me right away, giving me options to wait or cancel my order. I chose to wait. In the end I received the monitor earlier than expected. Perfect!

Great customer service Great customer service. Got what I paid for. NOTE: Not all digital download purchases are received instantly. If you buy one such as Zbrush 4r8, don't purchase it late Friday after they close, unless you want to wait until Monday to use it because it has to be processed manually. So before you purchase, make sure to read more. Something I didn't do, haha.

EXCELLENT SERVICE Where do I start? I purchased an item from Motion Media and needed to exchange it. Tim, from Motion Media has been a ROCKSTAR! From the time I emailed to the time I exchanged my item, Motion Media has surpassed my expectation!

Great buying experience Great communication, really fast shipping. Even helped me find a coupon code when the one I had wasn’t working. I wasn’t familiar with the company, so was slightly apprehensive about buying a rather pricey item, but everything went smoothly and they greatly exceeded my expectations.