Great Tech Support. The Best! Wide Angle Software leads the pack when it comes to tech support. When my program and app stopped working they helped me identify the cause: My phone. Turns out that my phone had major issues and needed to be replaced...I never would have known otherwise. If you're considering one of their products I have three words of advice: Buy It Now!

Above my expectations when I sorted out my devices George responded to my request for assistance with Droid Transfer promptly. He provided me with links to "How to fix" my issue. My Droid Transfer was not transferring between my Android and my PC simply because they had different IP Addresses I went into my settings on my PC and clicked Network Profile Type from PUBLIC to PRIVATE On my PC Go to Settings Go to Network & Internet Go to WiFi Go to Properties Go to Network Profile Types Click PRIVATE NETWORK Now it works absolutely wonderfully and it is an awesome app because now I can clear all my messages and still have evidence of the conversation should I need it Thank you developers of Droid Transfer - well worth the purchase

Good but not perfect Worked pretty well on some of my devices, but would not connect to an old iPod so I was not able to recover those songs. Also, it would be much better if it had duplication detection so it did not suck in copies of existing songs that then need to be cleaned up. That said, it did allow me to save a bunch of music from an older iPad that I would have otherwise lost.

Wide Angle Software I was very disappointed with this Company. I accidentally paid them twice for a piece of software. This was notified to them immediately but despite 3 reminders there has been no reply and my latest email to them seems to have been blocked. Update 22 July: after leaving my Trustpilot review Wide Angle Software got in touch straight away and provided the refund I had requested. Rating updated from 1 star to 4. The Touch Copy software I downloaded worked perfectly and I managed to retrieve a lot of iPod songs that I thought I had lost forever and copy them to ITunes.

Recovering Lost Software I purchased touchcopy in 2018 to backup my ageing iPod Classic. It worked a dream. So when my PC died yesterday, i was devastated. I could not even remember the name of the software. Furthermore, I had not made a record of the license code. I ferreted around in youtube and I came across touchcopy and the name rang a bell. I went onto their website to purchase another copy, to discover that I could do a search for a lost activation code, which I did, and today I have reistalled the software. Truly stunning.