Truthful pricing, good value and it works Truthful pricing, good value and it works ! The reviews are deserved. They use Verizon on the backend, It's about $8 a month for a light use service, but works great, and internationally a breeze that also "just works". Human phone service is pretty good on the one time I needed it, none of the 60 minute on hold BS that is so common. The SIM's arrived quickly, and the e-sim is amazing, insta service, no SIM needed, and roaming works flawlessly internationally at a fair price. 18 months so far and notable that I don't have to call them up because it "just works". Thanks guys ! You would be even more awesome with excel inbound and outbound call records/ SMS extraction (people would be happy to pay for this) and upload voice mail audio files for business users, but that's cream on the cake. Polar opposite to AT & T and T-Mobile and their world record beating BAD customer service and 60 minute on hold times to scripted humanoids in Bangladesh, Philippines etc that are clueless and have no authority or ability to do anything except transfer calls to somebody equally as useless.

USMobile customer service is awesome I JUST finished switching over to USMobile (from a company whose name is associated with fresh breath.) From the moment I called the CSR of the previous provider to get my account number and PIN number for transfer, to having the new USMobile service up and activated, was around 15 minutes (that included setting up the APN on my iPhone as per their very clear online instructions). Prior to making the switch I had a few email exchanges with USMobile's reps to find the best plan for my needs and to answer a few questions. They were VERY prompt with their responses - usually within 20 or so minutes, and very knowledgable about their service. So, as far as their customer service goes, USMobile is awesome. I'll have an opinion on their actual phone service for a few months, but so far everything checks out.

AHMED MUSTAFA CALLED AND SOLVED ALL MY PROBLEMS Ahmed Mustafa called exactly as I was concerned about how I would be able to have an elderly person not be without her phone. Ahmed a total professional and incredibly knowledgeable about this home phone unit from US MOBILE assured me no need to connect unit until her son got the email that phone # was transferred. It was incredible that he called and solved everything. US Mobile has the most caring personnel ever. They are professional, caring, willing to help and going above and beyond. Ahmed Mustafa exemplified that. He is even calling tomorrow to transfer the # to Us Mobile and will call my friend's son as soon as the transfer shows as effective. That is huge!!! Bless US Mobile. The company is amazing, detail oriented and wants to make friends who live their service. Thank you Ahmed Mustafa and US MOBILE. So appreciative. Marge K

I encountered numerous problems with US… I encountered numerous problems with US Mobile in relation to making international calls. I lodged a complaint and it was escalated to the high-end team. Mr. Haroon Ali did an exceptional job in resolving my issues and providing detailed explanations. When it comes to customer service, they surpass other major companies. Their service within the USA is excellent. However, I am unable to provide feedback on international roaming at this moment as I have not tested it.

THANK YOU AHMED MUSTAFA US MOBILE GENIUS! After hours of frustrating encounters with US Mobile agents attempting to provide resolutions to what seemed to be intractable problems with getting my International roaming up and running in Europe, I encountered a brilliant angel, Ahmed Mustafa. It was not easy to get to speak with a "supervisor," but it was almost wait the previous endless hours of frustration. He made every effort to help me resolve my problems and to enable my International Roaming so that I am now able to make and receive phone calls, send and receive texts and have data while in France. I will add that several agents told me that my problem was due the the failure of agent to instal the international roaming feature in the U.S. before I departed and that the failure to do this is the cause of the problem. Nevertheless, were every US Mobile agent like Ahmed, there would be no problems! People would be scrambling to sign up for a USMobile plan. Thank you Ahmed. Were it not for you, I would be cancelling my USMobile plan as soon as I returned to the U.S.