US Mobile

11 East 44th Street, 10017, New York, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About US Mobile

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

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Ripped off consumer
GB

Truthful pricing, good value and it works Truthful pricing, good value and it works ! The reviews are deserved. They use Verizon on the backend, It's about $8 a month for a light use service, but works great, and internationally a breeze that also "just works". Human phone service is pretty good on the one time I needed it, none of the 60 minute on hold BS that is so common. The SIM's arrived quickly, and the e-sim is amazing, insta service, no SIM needed, and roaming works flawlessly internationally at a fair price. 18 months so far and notable that I don't have to call them up because it "just works". Thanks guys ! You would be even more awesome with excel inbound and outbound call records/ SMS extraction (people would be happy to pay for this) and upload voice mail audio files for business users, but that's cream on the cake. Polar opposite to AT & T and T-Mobile and their world record beating BAD customer service and 60 minute on hold times to scripted humanoids in Bangladesh, Philippines etc that are clueless and have no authority or ability to do anything except transfer calls to somebody equally as useless.

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Pierre Kotze
GB

USMobile customer service is awesome I JUST finished switching over to USMobile (from a company whose name is associated with fresh breath.) From the moment I called the CSR of the previous provider to get my account number and PIN number for transfer, to having the new USMobile service up and activated, was around 15 minutes (that included setting up the APN on my iPhone as per their very clear online instructions). Prior to making the switch I had a few email exchanges with USMobile's reps to find the best plan for my needs and to answer a few questions. They were VERY prompt with their responses - usually within 20 or so minutes, and very knowledgable about their service. So, as far as their customer service goes, USMobile is awesome. I'll have an opinion on their actual phone service for a few months, but so far everything checks out.

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MARGE KUNIAN
GB

AHMED MUSTAFA CALLED AND SOLVED ALL MY PROBLEMS Ahmed Mustafa called exactly as I was concerned about how I would be able to have an elderly person not be without her phone. Ahmed a total professional and incredibly knowledgeable about this home phone unit from US MOBILE assured me no need to connect unit until her son got the email that phone # was transferred. It was incredible that he called and solved everything. US Mobile has the most caring personnel ever. They are professional, caring, willing to help and going above and beyond. Ahmed Mustafa exemplified that. He is even calling tomorrow to transfer the # to Us Mobile and will call my friend's son as soon as the transfer shows as effective. That is huge!!! Bless US Mobile. The company is amazing, detail oriented and wants to make friends who live their service. Thank you Ahmed Mustafa and US MOBILE. So appreciative. Marge K

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Erica Houston
GB

I love music.I love to rap. I love music.I love to rap. I've been doing this 4 years now Got my own place don't have kids single and I am 36 years old I stayed by myself. Never been married. I'm just in the music 🎢 πŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸŽΆπŸ† Right now.πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†πŸ†

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Lazer Sofer
GB

I had the kosher plan for $12 a month… I had the kosher plan for $12 a month and they told me that I can upgrade it for $6 a month and I got it done in less than 5 minutes!

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