Deepak
GBI encountered numerous problems with US… I encountered numerous problems with US Mobile in relation to making international calls. I lodged a complaint and it was escalated to the high-end team. Mr. Haroon Ali did an exceptional job in resolving my issues and providing detailed explanations. When it comes to customer service, they surpass other major companies. Their service within the USA is excellent. However, I am unable to provide feedback on international roaming at this moment as I have not tested it.
Hedy Brand
GBOutstanding customer service from… Outstanding customer service from Romaisa Khan who was very patient, stuck with me all along and provided outstanding customer service. Thank you.
Frank
GBThe tech The tech, Ahmed Shaikh, was very kind and patient. He got things rolling well. This was not a reflection on Ahmed but US Mobile. Apparently, they have a 1.2MB text upload maximum. That means most pictures will not upload to texts properly. Other than that, it seems good. Kudos to Ahmed.😀
J D
GBSamir B Samir B. did an excellent job of answering all my questions and helped me compare different plans to find the best. Great work!
Flavia Claster
GBAdeen was incredibly patient with… Adeen was incredibly patient with someone who is not very computer literate. He helped me with activating a second phone to use while traveling and provided me with international services for it through US Mobil's GSM5T European partner. Thank you Adeen!