MacHollywood has done a great job MacHollywood has done a great job. First, they called right after I placed the order to make sure that I order the correct pen. Then after a delivery mishap, they called to explain what happened and worked to make it correct. They also make a phone call to explain in person instead of sending an email, which made it easier to get the questions answered.

Buy the alternative stand! I ordered the alternative stand for the Cintiq Pro 24, and although it literally just got to my house and I put it together, I can already tell this is amazing. I initially bought an AmazonBasics ergo arm before I found this product, which was a lot cheaper than the original Wacom stands, but still really frustrating and complicated due to its setup, how it adjusts and how it jiggles when I put weight on it! Luckily, I found this stand through a Google advertisement. I took a chance on it and WOW, this is just great. It's so easy to set up it didn't even require an instruction manual (which some people may like one to accompany their stands, but I found it super easy even without one). On top of that, it's easy to adjust and DOESN'T BUDGE WITH WEIGHT!! Why couldn't Wacom do this themselves??!! I'm definitely gonna suggest this stand to all of my other artist friends!

Mac Hollywood was a pleasure to deal… Mac Hollywood was a pleasure to deal with when I ordered my Cintiq Pro Stand. Despite the fact that's it a significant investment, I really love the ergonomics of this stand, as it is able to be positioned below the level of my desk. Currently I have the Cintiq placed at a low, flat angle and my iMac is just behind it, higher up at my eye level. With the toggle feature I can use the Cintiq to paint on while looking at a duplicate image on the iMac which updates in real time, so in effect I can paint on either monitor which really helps to relieve back and neck strain. I'm explaining my setup because many people are hesitant about getting this stand, but I have no regrets with this purchase. Thanks Mac Hollywood - everything arrived in perfect condition and on time. -Scott

Great job Mac Hollywood Great job Mac Hollywood! We needed a large capacity external HD in a hurry. Patrick was instrumental in helping us achieve this urgent matter. The attention and follow through on his part alone was above and beyond. We were pressed for time and Patrick made sure the process was worry free all the way up to delivery. Thank you and keep up the great work. J.R. Montalvan

FIVE STARS ALL THE WAY. The staff at Machollywood is very knowledgeable and helpful. Their technical guy for the Wacom Cintiq Pro was very patient and helpful. He listened to my concerns and answered my questions without like feeing I was rushed out the door. I ultimately decided to purchase from them because of their hospitality.