Tech support was handled by Vince Tech support was handled by Vince. Excellent support and system check. In addition he was able to answer additional questions I had. Only problem I encountered was have to wait 25+ minutes before I was connected to Vince

Sam was a great representative of MPS Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a tune up. (He did the right thing. He didn't ignore my place in line.) Then when I was offline due to a internet issue during the tune up, he waited patiently during 30 minutes until I got back online. His dedication and patience and MPS' good standard of employees are highly commendable.

I found my support experience… I found my support experience satisfactory. The Techs were very knowledgeable, courteous and willing to respond to my questions regarding the issues I encountered.Due to the short closer, I did not get specific cause of this issue. If I could have that info I would appreciate it for future incidents.

We have used myphonesupport.com for at least 10 years. We have used myphonesupport.com for many years (probably at least 10). they have been great. always responsive and fixed any problems we were having with our computers. All the technicians have been excellent.

Reason for monthly clean-up I KNOW I should have computer checked regularly but hadn't done so in over a year. Today I had an immediate problem with Skype -- couldn't access mic. Ken worked on Skype first and then proceeded to general clean-up. Thanks for your service.