I found my support experience… I found my support experience satisfactory. The Techs were very knowledgeable, courteous and willing to respond to my questions regarding the issues I encountered.Due to the short closer, I did not get specific cause of this issue. If I could have that info I would appreciate it for future incidents.

Reason for monthly clean-up I KNOW I should have computer checked regularly but hadn't done so in over a year. Today I had an immediate problem with Skype -- couldn't access mic. Ken worked on Skype first and then proceeded to general clean-up. Thanks for your service.

Thanks Again… As always My Phone Support has come to my rescue. After consulting them again, they have left me with a computer which is running so much better than when i called them that I can hardly believe it. Their technicians are patient and knowledgeable. the never rush me nor show any impatience with my lack of computer sophistication. They are a godsend for me.and have been for over eight years.

Sam was a great representative of MPS Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a tune up. (He did the right thing. He didn't ignore my place in line.) Then when I was offline due to a internet issue during the tune up, he waited patiently during 30 minutes until I got back online. His dedication and patience and MPS' good standard of employees are highly commendable.

Admitted they are a scam I asked from one of their agent "what is your job there?" and he said "my job here is to scam". Then i hung up