I had an issue with microsoft word that… I had an issue with microsoft word that I spent 2 days trying to fix. In the past, I was somehow able to do fix this the few times it reared its ugly head. This time, however, I was stuck so I tried Boxaid for the first time and Kristina worked for over 2 hours trying to find a solution. In the end she said that I had to do a Windows 8 reinstall. This did not cost many anything since she could not fix it. I am delighted with the service and will definitely use them again if the need arises. I highly recommend Kristina and Boxaid.

John was exceptional! John was exceptional! He knew EXACTLY how to fix my problem, and made suggestions to improve the speed which helped tremendously. I LOVED that he would log in remotely and I didn't have to drive somewhere to drop off my computer, and leave it there for who knows how long, and then drive back to pick it up, hoping they got all the issues resolved. The fact that we could talk at the same time that he was working on my computer, and I could show him what my issues were was invaluable. I will NEVER use anyone else, or any other company again to repair any of my computers. They go above and beyond! Wish I could leave 10 stars instead of 5!

On the weekends is hardly any…Get the job done without leaving your home. On the weekends is hardly any businesses that's opens, and i had an issue with my computer. I went online and started my search I came across quite a few, but I choose Boxaid, because of there transparency. I then pick the phone and called them, it wasn't long after i. was connected with a qualified specialist, who understand my needs, She was very polite, and knowledge of her work. I'm satisfied with the work she has done. I would not hesitate to recommend Boxaid, to anyone who need a Job well done.

Simply outstanding service. Simply outstanding service. A seemingly unrelated confluence of fail points in my tech infrastructure had created an almost perfect storm of malfunction across every device in my home--leaving me at a virtual standstill productivity-wise. After completing his diagnostic work, George returned with a very logical and easily understandable explanation of how these seemingly disparate break points were, in fact, related, and how in concert they had brought down my system. George's thoughtful approach to problem solving makes him true a standout from so many of the other IT support professionals I've had the misfortune of having had to rely upon in the past--staffers who simply were just not vested in what they were doing or, more, likely, flat-out incompetent. My heartfelt appreciation again, George, for pulling me out of what had become, to me, an absolutely nightmarish IT predicament!

Highly recommend Boxaid services Highly recommend Boxaid services. We had no wait time to connect. Kristina was so helpful and resolved our issue in a matter of minutes. Service cost was very reasonable. We will utilize their services as our "go to" in the future.