Tony Sheppard
GBJust contacted Boxaid as I was very impressed ! Just contacted Boxaid as I was wondering if I had a bug in my computer preventing me from accessing an app I need for my work from home job. The tech support guy I talked to was generous with his time and fully informative as to what the problem might be. Not my computer apparently which was a relief ! He didn't charge me or ask for money. He recommended the next steps I should take which I am following up on. I would use this company again in a heartbeat if I needed further tech support !!
Paul Boland
GBTrustworthy, exceptional service! This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!
Elaine Futrell
GBJohn was exceptional! John was exceptional! He knew EXACTLY how to fix my problem, and made suggestions to improve the speed which helped tremendously. I LOVED that he would log in remotely and I didn't have to drive somewhere to drop off my computer, and leave it there for who knows how long, and then drive back to pick it up, hoping they got all the issues resolved. The fact that we could talk at the same time that he was working on my computer, and I could show him what my issues were was invaluable. I will NEVER use anyone else, or any other company again to repair any of my computers. They go above and beyond! Wish I could leave 10 stars instead of 5!
Karin Kratina
GBIncredibly happy I found Boxaid, especially John! For the last day I tried to fix a major computer problem. Was terrified that I was going to lose critical data (and yes it was backed up, but "corrupted"). While John fixed that problem, he also optimized my computer. An hour later, my problem resolved and computer healthier, I celebrated. So happy I found Boxaid. I highly recommend them. And thank you to John!
Sonia Daley
GBOn the weekends is hardly any…Get the job done without leaving your home. On the weekends is hardly any businesses that's opens, and i had an issue with my computer. I went online and started my search I came across quite a few, but I choose Boxaid, because of there transparency. I then pick the phone and called them, it wasn't long after i. was connected with a qualified specialist, who understand my needs, She was very polite, and knowledge of her work. I'm satisfied with the work she has done. I would not hesitate to recommend Boxaid, to anyone who need a Job well done.