Paul Boland
USTrustworthy, exceptional service! This is the third time I have used Boxaid. US based, exceptional service, trustworthy! Had a problem with antivirus program. Somehow ended up with a 'third party' who started accessing my computer. I terminated and contacted Boxaid to check and resolve any issues from the scammer. In less than 30 min, Kristina checked and resolved issues. Very comforting to know a trustworthy, knowledgeable computer support organization. Highly recommend!!
Amy Stevens
USSimply outstanding service. Simply outstanding service. A seemingly unrelated confluence of fail points in my tech infrastructure had created an almost perfect storm of malfunction across every device in my home--leaving me at a virtual standstill productivity-wise. After completing his diagnostic work, George returned with a very logical and easily understandable explanation of how these seemingly disparate break points were, in fact, related, and how in concert they had brought down my system. George's thoughtful approach to problem solving makes him true a standout from so many of the other IT support professionals I've had the misfortune of having had to rely upon in the past--staffers who simply were just not vested in what they were doing or, more, likely, flat-out incompetent. My heartfelt appreciation again, George, for pulling me out of what had become, to me, an absolutely nightmarish IT predicament!
Mike Simmons
USStop wasting time and call theseā¦ Stop wasting time and call these folks!!!!! They can solve in minutes what it takes most of us to address in hours - if we can address the problems at all! Very helpful and very friendly.
E Wainwright
USPatience is the Keyword A++ Dealing with Boxaid, was truly a painless experience. My tech was patient, insightful, and patient (did I mention Patient???) Both Kristine(a) and George were helpful and thorough. I would recommend them on their attitude and work ethic alone, but they have the skillset to get the job done.
Michael Kennedy
USExcellent help Excellent help - computer is happy and me too!! Thanks Kristina for attention to details and not failing me when we had to dig deeper to fix it. Kudos to you and your team!!!