Network Administrator, Cullman City Schools
GBYou can't go wrong with CDI! Of all the vendors I have dealt with in my 15 years working in public education, no once comes close to matching the experiences I have had with CDI. My rep, Andrew Frustaci, is outstanding. He always goes above and beyond to make sure I am a pleased customer. CDI repeatedly gives me more and more reasons to purchase from them.
Technology Coordinator ASD
GBThey are good at honoring what they… They are good at honoring what they promised to provide you, Though I've had issues where they have had to "make up" for the promises on future orders. or ship replacement's multiple times due to sending the wrong part.
Technology Coordinator for small ISD
GBAll items are overpriced. All items are overpriced by almost 50%. "Refurbished" means we are selling really used and patched together computers and sell/lease them for way over retail price. Often the power adapters that are shipped with computers are wrong or don't belong with that model. Although I've had better communication with my current sales rep the previous sales rep was unresponsive and didn't like that fact that I continuously proved that items are overpriced. The Canadian border is a logistics nightmare. If I send computers back for warranty replacement it might take months to get them back. The only reason I still deal with CDI is because I have what is left of a 4 year lease. I don't even consider them for future leases or purchases. You'll pay twice as much and get half the value.
Mark Vanacore, Albion Central School District
GBA great company to work with. CDI has been a great company to work with. We have trusted them with our Chromebook Rollout, and they continue to meet our needs. We are looking forward to continue our Relationship with CDI. Mark Vanacore Technology Coordinator Albion Central School District
Principal, High Level, AB
CALack of response almost a year`s wait! We had been in contact about getting licensing and protections set-up on our school`s devices for months. The process was started in March/April of 2018; we were not fully set-up with licensing and protections until February/March of 2019! Why! Because we were not informed 2x that our sales rep had changed! All the dealings I had with our 2nd sales rep were great, productive and helpful, and then between when we licensed and GoGuardian was added another new sales person. This was beyond poor! Bad communication and I can't help but wonder if this is why you lost 2 staff members during that time frame.