They are good at honoring what they… They are good at honoring what they promised to provide you, Though I've had issues where they have had to "make up" for the promises on future orders. or ship replacement's multiple times due to sending the wrong part.

Been using CDI for several years and… Been using CDI for several years and they get only 3 stars because their stock is usually limited. They only have certain models with no interest in finding what you need. Also, the product is sometimes not in satisfactory condition. Instead of grade A condition, you will receive grade C at a premium price, product with a lot of scratches, dust, and missing parts. Customer service is also slow sometimes with you having to constantly send reminder emails.

A great company to work with. CDI has been a great company to work with. We have trusted them with our Chromebook Rollout, and they continue to meet our needs. We are looking forward to continue our Relationship with CDI. Mark Vanacore Technology Coordinator Albion Central School District

All items are overpriced. All items are overpriced by almost 50%. "Refurbished" means we are selling really used and patched together computers and sell/lease them for way over retail price. Often the power adapters that are shipped with computers are wrong or don't belong with that model. Although I've had better communication with my current sales rep the previous sales rep was unresponsive and didn't like that fact that I continuously proved that items are overpriced. The Canadian border is a logistics nightmare. If I send computers back for warranty replacement it might take months to get them back. The only reason I still deal with CDI is because I have what is left of a 4 year lease. I don't even consider them for future leases or purchases. You'll pay twice as much and get half the value.

Everything I want from a tech vendor I have always had well informed, trustworthy information from my representative. The hardware has always been high quality at a good price. Communication has been quick and efficient. We have been ordered 4 times over the last 5 years. They are our go-to vendor for new and refurbed machines.