District Technology Coordinator, WINFIELD, AL
GBBeen using CDI for several years and… Been using CDI for several years and they get only 3 stars because their stock is usually limited. They only have certain models with no interest in finding what you need. Also, the product is sometimes not in satisfactory condition. Instead of grade A condition, you will receive grade C at a premium price, product with a lot of scratches, dust, and missing parts. Customer service is also slow sometimes with you having to constantly send reminder emails.
Technology Coordinator for small ISD
GBAll items are overpriced. All items are overpriced by almost 50%. "Refurbished" means we are selling really used and patched together computers and sell/lease them for way over retail price. Often the power adapters that are shipped with computers are wrong or don't belong with that model. Although I've had better communication with my current sales rep the previous sales rep was unresponsive and didn't like that fact that I continuously proved that items are overpriced. The Canadian border is a logistics nightmare. If I send computers back for warranty replacement it might take months to get them back. The only reason I still deal with CDI is because I have what is left of a 4 year lease. I don't even consider them for future leases or purchases. You'll pay twice as much and get half the value.
Dianna Warren, Poteau School Dist 29
GBHighly Recommend Highly Recommend- We have done business with CDI for well over 10 years and they never disappoint. Their refurbished devices are always clean and operate as new. Rarely do we have a problem, but when we do, their customer service is quick to get us taken care of. CDI Computers is my go to for all of our end device needs.
Technology Coordinator, CROCKER SCHOOL DISTRICT R2
GBCDI is practically the only vend I RECOMMEND CDI!!! CDI is practically the only vendor I use for purchasing Chromebooks and Desktops for our school district. I have been a customer with them over 10 years now (between 2 schools)... Alexander Pagenhardt is the BEST account manager ever! Customer service is second to none!!
School Principal, ALBUQUERQUE, NM
GBEverything I want from a tech vendor I have always had well informed, trustworthy information from my representative. The hardware has always been high quality at a good price. Communication has been quick and efficient. We have been ordered 4 times over the last 5 years. They are our go-to vendor for new and refurbed machines.