Technology Coordinator for small ISD
GBAll items are overpriced. All items are overpriced by almost 50%. "Refurbished" means we are selling really used and patched together computers and sell/lease them for way over retail price. Often the power adapters that are shipped with computers are wrong or don't belong with that model. Although I've had better communication with my current sales rep the previous sales rep was unresponsive and didn't like that fact that I continuously proved that items are overpriced. The Canadian border is a logistics nightmare. If I send computers back for warranty replacement it might take months to get them back. The only reason I still deal with CDI is because I have what is left of a 4 year lease. I don't even consider them for future leases or purchases. You'll pay twice as much and get half the value.
Principal, High Level, AB
CALack of response almost a year`s wait! We had been in contact about getting licensing and protections set-up on our school`s devices for months. The process was started in March/April of 2018; we were not fully set-up with licensing and protections until February/March of 2019! Why! Because we were not informed 2x that our sales rep had changed! All the dealings I had with our 2nd sales rep were great, productive and helpful, and then between when we licensed and GoGuardian was added another new sales person. This was beyond poor! Bad communication and I can't help but wonder if this is why you lost 2 staff members during that time frame.
DH - KSD
GBOur Tech Sales lead goes above and beyond Our tech sales lead, Barbara is an awesome! She does extensive research to find products that fit our needs while also finding the best prices too. She uses a deep bench of talent to help us through configuring and deploying the technology we purchase from CDI
Network Administrator, Cullman City Schools
GBYou can't go wrong with CDI! Of all the vendors I have dealt with in my 15 years working in public education, no once comes close to matching the experiences I have had with CDI. My rep, Andrew Frustaci, is outstanding. He always goes above and beyond to make sure I am a pleased customer. CDI repeatedly gives me more and more reasons to purchase from them.
Technology Coordinator, Gibsonburg, OH
GBCDI sales staff is phenomenal to work… CDI sales staff is phenomenal to work with. They are very resposive and friendly. All purchases have been shipped in a timely manner and with great communication. Thank you CDI for making every transaction a smooth one!