Amazing product, excellent customer service I love Pinwheel for their amazing product and wonderful customer service. They truly understand how much we need safe devices for our kids as we guide them into adulthood. They also know how to make that a reality that is easy to navigate. And bonus: every time I've talked to their customer service has been a simple, helpful, and kind experience. Thank you, Pinwheel!

We've been using a pinwheel for for our… We've been using a pinwheel for for our 6th, soon to be 7th grade daughter, for about a month now. We are very pleased with the device, it's features, and the customer service experience. I would definitely recommend this phone to those who might be nervous to get there middle school student a smart phone.

We've had a great experience with… We've had a great experience with Pinwheel. Sure there are hiccups or glitches, but support has come through every time with answers or elevated cases to help the backend of the system work better. The system does what we expected - help us talk more about technology as a family to set up healthy habits and gain wisdom about the pitfalls of technology. It's great to start younger tech users out with this type of platform because when they are older, they are more aware and can understand parenting choices and the world around them.

Exactly what we were looking for We purchased a Pinwheel phone for our son last summer, and it has been an amazing experience. I've been able to easily customize settings for my son using the app. On two occasions I wasn't sure how to proceed, but the live chat on the website was able to assist me promptly and provide me with the information I needed. We have his phone set to only receive texts/calls from approved numbers and it has worked perfectly. Furthermore, approving new contacts is super fast and easy on the parent app (as is revoking them if they're no longer needed). A+

Helpful, quick fix. Tony effectively fixed the issue we were having with placing phone calls to/from our pinwheel device. When navigating away from the chat to place a trial phone call, I did get “booted” from the chat and a brand new window opened when navigated back. This seems to happen every time I use the chat feature.