The agent was very patient with me… The agent was very patient with me because it did get confusing if we were talking about an app account, pinwheel account, Child's phone, or parent's dashboard. My problem was fixed with his time and attention. Greatly appreciated!

Safe & reliable My daughter has had a Pinwheel phone for 2 years now. I'm really happy with the Pinwheel software. Approving or rejecting contacts is easy thru the caregiver portal as well as making schedules, adding apps etc. I definitely recommend Pinwheel to all who are trying to limit their kid's access to social media apps etc. My daughter loves the look of her smart phone and I love the security of the software.

A unique purchasing situation... I had a unique purchasing request that couldn't be processed through their website. Pinwheel support was able to do everything through their live chat. Instructions were clear and concise. Any hurdles were easily overcome. The agent was polite and helpful. Made for a swift purchase.

Pinwheel is the best out there! Pinwheel is fantastic! I searched high and low for a good option for my son that has the parental control I require and the flexibility and "cool" factor that he wants. And their customer service is top notch! Cannot say enough good things about Pinwheel!

Chen B was so helpful in assisting me… Chen B was so helpful in assisting me in updating my credit card info. She was patient in navigating me through a new link (sent by her) to make a payment and then update my info in my parent dashboard. Very professional and didn't "leave" the chat until all was resolved. Valuable team member.