Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!

Red Pocket Customer Service = 5+ Stars!! Red Pocket customer service is on top of issues; I had contacted them multiple times prior to switching from another MVNO that costs $20.00 for only cell service [Data was $10.00/GB additional (Taxes and fees added on top of all that)]. My multiple contacts with Red Pocket customer service was over a period of time, from late 2023 and into early 2024 versus a once and done issue.

Fantastic Support Just wanted to say thank you to RP CS Stephen for the fantastic assistance today. We forgot to renew our annual plan on one of our phones and he was able to restore the phone line (re-port the number) and activate a quick 1Month plan to get things moving again! Fantastic support! Thank you Stephen!

Stephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.

Great Value! The quality and services (voice, data, sms and support) for price are such a great value. I recommend to anyone looking to save money and still experience quality service.