Very supportive customer live chat… Very supportive customer live chat team. Smooth process. Only few time you have issue connecting the live chat but if you connected they help until your issue get resolved. I connected to RP CS Jennie she is Great!

Customer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!

Great price and good service! transferring my own number and setting up my new phone worked great, and I’m so thankful to have such a budget friendly phone plan with everything I need.

Horrible customer security I tried to sign up for Red Pocket but they put my sign up on hold. They sent me a link that wanted me to give some third party access to my current phone to verify my identity and called it a security measure. I don't know how give access to my phone could possibly be considered security...

The Customer service rep Ronald (emp ID… The Customer service rep Ronald (emp ID - 1498) was awesome, could solve my esim download issue easily, before him all the reps tried but could not help and hold the call on music for long. Hats off to Ronald, keep up the good job , he is more helpful and customer oriented.