Nick
GBNo "unlimited" data! RedPocket advertises unlimited data plans with "a reduction in speed once allotted GB is exceeded." But in my case reduction in speed did not mean slower data, it meant NO data. Two "troubleshooting" chats of 60-90 minutes each could not resolve this problem. I kept being told that streaming would not be possible at slower speed, but the problem was NO data at all, not high-data applications. I noted this issue within weeks of starting my annual plan, but RedPocket would not refund me. To make matters worse, RedPocket then threatened to disallow porting out my phone number (i.e., holding my phone number hostage) because I started a credit card dispute. Beware when dealing with this scammy company!
Eric
GBCustomer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!
Vicki Lynne Johnson
GBStephen did a great job … Stephen did a great job of getting my phone activated. He was very patient and treated me like an intelligent person. We had a great support conversation. Very friendly.
mazess
GBGreat all around services Great all around services
sterling unan
GBeverything went great everything went great. RP CS Stephen was very professional and friendly at same time.