Customer service is prompt and really helpfull I reached out chat service, and in one minute, I met RP CS Stephen on the chat. Stephen was very helpful and solved my issue (not able to receive call) in just a few minutes. It was really an outstanding experience!

Pleasantly Surprised I was very skeptical at first, switching from a major carrier to RP. However, I have been very pleasantly surprised with just about everything, including dealing with customer service. I have not travelled much, so I'm not sure how that part will stand up, but around town, it has been superb service.

Great Service, Great Price, Awesome Quality! I really like the service. I like how the coverage is very good, the signal quality, the 5G+ speed that not every prepaid cell phone provider offers, the prices are very good. I travel a lot to Mexico and Canada and I like that I can buy roaming packages and additional data!

Seamless Transition to Red Pocket from Spectrum Mobile Easy chat session with Red Pocket CS to select the right plan for my second phone and how it was going to be integrated with my existing account with Red Pocket. CS knew what they were talking about and I got the chat transcript in order to follow the instructions. Ordered the SIM which was sent quickly. It was an absolutely seamless transition!

Red Pocket Mobile is second to none in every way!!! Red Pocket Mobile is the best MVNO I've ever used. Not only do they offer service from all 3 major carriers, but they make switching between them very easy. Their pricing is excellent but what really stands out to me is the quality of their customer service. Even if problems arise, which in wireless is a given, they are knowledgeable and very quick to set things right. If I have an issue, which isn't often, I don't dread calling them up like I do with most companies. You can understand them and they are very kind and get to you quickly. They don't leave you holding for an hour like some companies do. I love this company and would recommend them to anyone who needs great wireless service. And by the way, the actual service is just as good as the carrier you choose to use, whether that be AT&T, T-Mobile, or Verizon. Why would you pay more to be directly connected with an MNO? Thank you so much Red Pocket! I'm a life long customer!